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Release Notes

RingCentral Video Desktop & Web | December 2020

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Video Desktop & Web.
VERSION 20.4.30
Release Date: 12/22/2020
What's New
  • Closed Captions (Open Customer Beta)
    • Improved caption logic to be more sequential and updated speaker name color to be more recognizable.
  • Virtual Background improvements
    • Created a new holiday background and added the ability to upload up to six custom images.
  • Prevent echo when joining from multiple devices 
    • Restricted audio to one device when joining a meeting from multiple devices.
  • Hide toolbar by default when presenting from the RingCentral desktop app
    • The RingCentral Video single active speaker view is easier to see now.
  • Toolbar remains same width when participant chat panel opens
    • Prevents toolbar buttons from shifting. 
VERSION 20.4.25
Release Date: 12/3/2020
What's New
  • Virtual Background (Open Customer Beta)
    • To improve your work-from-home experience, RingCentral Video Virtual Background can blur your background or you can add a custom image.
  • 15 fps screen sharing from Chrome/Edge
    • Screen sharing from a browser will be smoother as the maximum frame rate is increased from 5 to 15 frames per second (depending on CPU and bandwidth).
  • Freeze video while reconnecting
    • A participant's video will freeze (instead of switching to the profile picture or initials) when they are having connection issues.
  • Improved audio and video settings
    • The microphone test will playback your voice to check input level. Audio and video settings were moved from the general tab to the audio and video tabs to make them easier to find.
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