Access, service, and grow your account from here.
AU
Australia En
Canada En
Canada Fr
France Fr
Germany De
Italy It
Singapore En
Spain Es
Portugal Pt
United Kingdom En
United States En
Search
Contact us
Recommended
Save time by chatting, available online 24/7.
Submit a case
The most direct way to match you to the right expert on your issue. Responses within 48 hours.
Contact us
FOR SALES
1 (888) 898-4591
FOR SUPPORT
1 (888) 898-4591
Search resources
Submit a case
Contact us
FOR SALES
FOR SUPPORT
My next steps
0
Action required
Your credit card on file is about to expire. Update now
Great job!
You're all caught up.
Check back here to make the most of your RingCentral plan.

Release Notes

RingCX for Salesforce | March 2024

Stay up to date with the latest features, improvements, and bug fixes for RingCX for Salesforce.

24.2.1 (Salesforce version number 1.7)

Release date: March 29, 2024

Main features
  • Support inbound voice and manual outbound (including click-to-dial) with scripts
  • Support callback and three outbound dialers (preview, predictive, progressive)
  • Support inbound digital in My messages (SMS, email, web chat, Facebook, Twitter, Instagram, WhatsApp channels)
  • Support contact match/search/linking to existing Salesforce records
  • Log the ended voice and digital interactions to Salesforce as tasks
  • Admin tool in Salesforce to customize the behavior of RingCX for Salesforce
  • Localization for RingCX for Salesforce
Archive

Current

August 2024

July 2024

June 2024

May 2024

March 2024

Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.