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Adoption & Usage: Device Type widget on the
Overview dashboard | RingEX
Last updated on September 01, 2021
A user’s experience with a communication product is heavily influenced by the device on which they use it. The Device Type widget provides data about the types of devices used. The pie chart shows the distribution percentage of usage across desktop, mobile, and hardphone.
Hovering over each portion of the pie gives you the usage percentage for the particular device.
Using the Device Type chart
Understanding your users' device preference for RingCentral products helps you streamline your focus area for hardware and software upkeep, as well as the RingCentral client applications. In some cases, it may also help you redirect your employees’ habits towards the devices of your choice.