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Home
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RingCentral Engage
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Engage Digital
>
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Agent Tools
Engage Digital | Activating the reply assistant
Last updated on April 19, 2021
If the
Reply assistant
section is not visible under
Agent Tools
, it has not been enabled.
To enable the reply assistant in the platform, you must activate the
Reply assistant
extension.
Activating the reply assistant
Navigate to
Settings > Extensions
in the left-hand navigation bar.
Click
Add
in the top right corner.
Select
Reply assistant
.
Click
Add
.
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