The deadline to register with TCR has been extended. To continue or start using SMS, please register your company with TCR through your Admin Portal now to avoid delays or blocked messages. Learn more

Access, service, and grow your account from here.

Welcome to MyRingCentral

Hi, ${extension.contact.firstName}!

Account overview

Welcome to MyRingCentral

Hi, ${extension.contact.firstName}!

Home > RingCentral Engage > Engage Voice > Admin > IVR

Engage Voice | How do I send a form-data payload
in an IVR Studio WWW node?

Adding custom headers

The WWW node does not support a ‘form data’ payload natively, but you can use the workaround described in this article to send form data with the WWW node. When a server expects form data, you can send that data by specifying custom HTTP headers and a proper body.

Follow the steps listed in Using a WWW node to add a WWW node, but select Plain Text in the Format dropdown when configuring it.

To instruct the server on how to parse the payload, you will specify a boundary parameter in the Content-Type header. You can use a long arbitrary string as the value for the boundaries. In this example of body content, we’ll use ‘--------------------------947261792745627008558762’ as the arbitrary string.

----------------------------947261792745627008558762

Content-Disposition: form-data; name="data"

{ "accountId": "12345678910", "brand": "SofteeTowel", "agentName": "Lorem Ipsum", "callStartTime": "2020-08-26", "callStopTime": "2020-08-26", "callNotes": "Call went well.", "optOut": false, "campaignId": "12345678910", "campaignName": "Text campaign", "campaignActivityList":["Text test","test"], "campaignCustom": "Send two large towels", "brandImpression": "Positive" }

----------------------------947261792745627008558762