Engage Voice
Engage Historical Analytics platform limits

Table of contents

This document describes limits that apply to Historical reports and Historical dashboards.

Report resultset

Parameter
Max value
Notes
Result size
60,000 rows or 60,000 columns or 60,000,000 cells
This is the pivoted report limit. 
Size of raw result data*
1 GB
Available as a CSV file
Rows in raw result data*
10,000,000
Available as a CSV file
*The limit which is hit first is applied.

Historical dashboards scheduling

Parameter
Max value
Notes
Scheduled emails
2000
The maximum number of scheduled emails per workspace
Recipients per single workspace
500
The maximum number of recipients for a single workspace
Scheduled email size
14 MB
The maximum total size of a scheduled email including all attachments

Report structure

Parameter
Max value
Notes
Attributes per report
20
The maximum number of attributes per single report (enforced on UI only) 
Metrics per report
20
The maximum number of metrics per single report
Filters per report
20
The maximum number of filters per single report
Selected items per filter
500 for dashboard

200 for report
The maximum number of attribute values (elements) that can be used in a filter IN clause (both IN and NOT IN)

Desktop browsers

Please read System requirement specifications to learn more about supported browsers.

Report result data per browser

This limit describes the maximum number of cells that a browser can display in a single report without impacting performance.
Browser 
Chart report
Table report
Mozilla Firefox
Google Chrome
Microsoft Edge
Apple Safari
1,125
20,000
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