We’ve expanded our partnership with Zendesk in this release. Let RingCentral for Zendesk streamline your help desk workflows, boost agent productivity, and improve the quality of interactions you have with your customers.
Microsoft Dynamics beta
RingCentral for Microsoft Dynamics v2.0 will support official CIF (Channel Integration Framework) provided by Microsoft Dynamics and an improved user experience.
Canvas
This release will offer the ability to schedule a recurring meeting and see every occurrence of this recurring meeting in the Upcoming meetings list.
Microsoft Teams beta
This release will allow the ability to start and join RingCentral video and conference meetings from within direct, group, and team chats on MS Teams desktop and web version of MS Teams.