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Rooms & Devices: Intro to the Overview dashboard
| RingEX
Last updated on September 01, 2021
In the Rooms & Devices report, the first tab you see is the Overview dashboard. This page provides IT admins with visibility into the current state of RingCentral Rooms and hard-phones globally. It’s also the entry point for IT admins to spot disruptions and perform further investigation.
Data refreshes every fifteen minutes. The reported time zone is the current user’s time zone according to their RingCentral settings.
Overview dashboard components
The Rooms & Devices page is identified in the top left corner. In the top navigation bar are the tabs available under Rooms & Devices. Choose any of the other tabs when you want to exit the Overview and review data offered on these other pages.
Widgets
- Current Snapshot: Shows the status of rooms and hard-phones broken down by online and offline.
- Geo Location Map: Provides a bird’s eye view of all locations with at least one offline RingCentral Room or device over the last 15 minutes.
- Locations with Problematic Rooms and Devices: Lists all locations that had at least a single instance of a room or device that went offline over the past 72 hours.