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Downloading your company’s user list

Last updated on February 04, 2022

Downloading your company’s user list

If you want to save your list of company users and their information, we recommend downloading a full list of your company users. 
Your user list export will include each user’s basic info (name, email address, user extension, etc.), their company info (job title, department, office site), their location (shipping address, emergency address, etc.), and more. 
Note: Any settings configured by each individual user will not be exported (e.g., custom voicemail greeting, call forwarding settings, etc.). 
  1. Go to the RingCentral support site
  2. Click Login to sign in to MyRingCentral. 
Enabling overlay mode
  1. Click Admin Portal and sign in.
Enabling overlay mode
  1. In Admin Portal, click Users from the top menu bar. 
  2. Go to Users List > Users with Extensions
  3. Click the More icon to the right of the Bulk User Upload button. 
  4. Select Download User List.
Download user list
  1. Choose where you want to save the file and complete the download. The file will save as an .xls file. 
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