RingCentral uses secure, two-step verification, which prompts you to use a verification code after you’ve entered your sign-in info. If you receive an error message when using two-step verification, there may be a problem with how your company admin has set up your account. Contact them about this issue.
The two-step verification process generates an email or text message with a security code. If you don’t receive either an email or a text message, reach out to your company admin. They’ll be able to turn off two-step verification
, which will allow you to sign in so you can confirm that your account information is correct.