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Setting up your microphone and speakers for RingCentral MVP calls

Last updated on May 12, 2022
You can set your headset, microphone, or speakers to be used during a call within the RingCentral app for desktop and web and the RingCentral Phone app. You’ll need to configure your RingCentral Video meeting microphone and speaker settings separately.
 
Before following these steps, make sure your microphone or headset drivers are successfully installed. Refer to any user manuals or the manufacturer’s support site if needed. 
 
Where do you want to set up your microphone and speakers for calls?
Desktop & web
Phone app
  1. Open the RingCentral app on your desktop or web browser. 
  2. Go to Settings > Notifications and sounds in the left navigation bar.
  3. Scroll to Audio sources
    • To set your Microphone source, click the dropdown and select a device.
    • To set your Speaker source, click the dropdown and select a device.
Go to Audio sources
Note: If the audio sources for your microphone and speakers are different, you may experience a loss in sound quality.
  1. Open and sign in to the RingCentral Phone app.
  2. Click the Settings gear icon in the bottom navigation bar.
Click the Settings gear icon
  1. Go to Notifications and sounds > Sounds.
    • To set your microphone source, click the dropdown next to Microphone and select a device.
      •   ▪ Automatically adjust microphone settings is on by default and automatically
          adjusts your microphone volume. Note: If you’re experiencing audio feedback,
          you may want to turn this setting off.  
    • To set your speaker source, click the dropdown next to Speaker and select a device.
Go to Sounds
Note: If the audio sources for your microphone and speakers are different, you may experience a loss in sound quality.

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