Businesses must register their text usage by December 1, 2024, or outbound texts will be blocked.

Access, service, and grow your account from here.

My next steps

Action required

Your credit card on file is about to expire. Update now

Great job!

You're all caught up.

Check back here to make the most of your RingCentral plan.

Are you using the latest version of RingCentral?
Update your app now to enjoy the latest user experience, enhanced security, and optimal call quality.

Release Notes > Phone Firmware > Q4 2023

Release Notes

RingCentral Phone Firmware | Q4 2023

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Phone Firmware.

Q4 2023 Releases

Release Dates: Q4 2023

Please refer to tables below for release notes for firmware updates for specific phone models. In addition, refer to this article for process detail and FAQ. * Dates subject to change.

Admin

Vendor	Model	Firmware version	Release Notes	Start firmware rollout *	End firmware rollout *
Cisco	6821	12.0.1	6800 12.0.1 Release Notes	Oct 16, 2023	Oct 30, 2023
Cisco	6861	12.0.1	6800 12.0.1 Release Notes	Oct 16, 2023	Oct 30, 2023
Cisco	7821	12.0.1	7800 12.0.1 Release Notes	Oct 16, 2023	Oct 30, 2023
Cisco	7841	12.0.1	7800 12.0.1 Release Notes	Oct 16, 2023	Oct 30, 2023
Cisco	8841	12.0.1	8800 12.0.1 Release Notes	Oct 16, 2023	Oct 30, 2023
Cisco	8851	12.0.1	8800 12.0.1 Release Notes	Oct 16, 2023	Oct 30, 2023
Cisco	8811	12.0.1	8800 12.0.1 Release Notes	Oct 16, 2023	Oct 30, 2023
Cisco	8861	12.0.1	8800 12.0.1 Release Notes	Oct 16, 2023	Oct 30, 2023

Poly Phones

Vendor	Model	Firmware version	Release Notes	Start firmware rollout *	End firmware rollout *
Poly	CCX 400	8.1.2	Poly CCX 8.1.2 Release Notes	Oct 16, 2023	Oct 30, 2023
Poly	CCX 500	8.1.2	Poly CCX 8.1.2 Release Notes	Oct 16, 2023	Oct 30, 2023
Poly	CCX 600	8.1.2	Poly CCX 8.1.2 Release Notes	Oct 16, 2023	Oct 30, 2023
Poly	CCX 700	8.1.2	Poly CCX 8.1.2 Release Notes	Oct 16, 2023	Oct 30, 2023