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Stay up to date with the latest features, improvements, and bug fixes for RingSense.
December 2023
Release date: December 2023
UI Changes on ringsense.ringcentral.com: Aligned RingSense UI to familiar UI of RingCentral RingEX
Auto Scorecards and Trackers Creation: Enable automatic creation of scorecards and trackers based on specified industry to improve RingSense onboarding experience.
Data Redaction Support: Redaction of sensitive data from transcript based on admin defined types of sensitive data to redact
Custom Vocabulary Support: Support definition of custom terms and acronyms for account to improve transcription quality