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Desktop & web

RingCentral Rooms recommended setups

Last updated on February 27, 2023

Table of contents

Admins can select one of two hardware setups, depending on their capacity needs. To see the minimum system requirements for RingCentral Rooms, read RingCentral rooms system requirements.
  • Room appliance kit (recommended): An all-in-one video bar with built-in computer, camera, microphone, speaker, and a separate controller.
  • Room kit (individual):
    • Separate computer, controller, controller console (if needed), and network and power connectors.
    • Separate camera, microphone, and speaker or all-in-one video bar with built-in camera, microphone, and speaker.
Note: We recommend using the audio input and output hardware from the same kit to prevent audio issues. Learn more about configuring your RingCentral Rooms audio settings
 
The size of your meeting space determines the recommended kits and devices.
 
Huddle or Small
Medium
Large
Capacity
≤6 people
≤12 people
>12 people
Monitor
 1 monitor 2 monitors 2 monitors
Rooms subscription
1 license
1 license
1 license

Room appliance kits

Maker
Huddle or Small
Medium
Large
Logitech Rally Bar, Tap or Tap IP
Logitech Rally Plus, Roommate, Tap, or Tap IP and option for installed audio options certified by Logitech
3.2.0 and above
3.2.0 and above
Poly G7500 and TC8 with Studio E70 camera with installed audio options certified by Poly, or Poly X70 and TC8
Yealink A20 and CTP 18 Yealink A30 and CTP 18  
Note: TC8 controllers paired with Poly X30, X50, X70, and G7500 hosts will be updated automatically when the host is updated. Host updates can be set to automatic in the host admin UI, applied manually from the TC8 controller, or applied from the Admin Portal.

Known compatability issue for Android partner kits

We recommend using the same Android partner host device with the same Android partner controller device. For example:
  • Logitech host device(Logitech rally bar/mini/roommate) + Logitech controller device(Logitech Tap/Tap IP)
  • Poly host device(Poly X30/X50/G7500) + Poly controller device(Poly TC8)
  • Yealink(A20/A30) + Yealink controller device(Yealink CTP18)
If you use different Android partner kits, it may cause incompatibility issues.

Room kits

The following devices are compatible with RingCentral Rooms. Admins should review the compatibility of all devices on manufacturer websites to ensure the room kit will work as intended.

Mac room kits

Device
Maker
Huddle or Small
Medium
Large
Host
Apple
 Mac mini Mac mini Mac mini
Control
Apple
 iPad iPad iPad
Samsung
(8.0" and 10.5")
(8.0" and 10.5")
(8.0" and 10.5")
Logitech Logitech Tap IP Logitech Tap IP Logitech Tap IP
Mic & Speaker
Poly
Poly Trio 8500
Poly Trio 8500
Nureva
macOS 10 and 11
(Big Sur and Catalina)
macOS 10 and 11
(Big Sur and Catalina)
  


Camera
Poly
Poly EagleEye Producer add-on (optional)
Poly EagleEye Producer add-on (optional)
Poly EagleEye Producer add-on (optional)
Poly EagleEye Director II
 Poly EagleEye Director II
Logitech
macOS 10.10 or later
Logitech Pro 2
macOS 10.10 or later
Logitech Pro 2
macOS 10.10 or later
Aver
  
   
macOS 10.7 or higher
Mic, Speaker, and Camera
Poly
macOS 10.12, 10.13, 10.14
    
Logitech
macOS 10.10 or higher
Aver
macOS 10.7 or higher
    
Rooms Software
RingCentral

Windows room kits

Device
Maker
Huddle or Small
Medium
Large
Host
Dell
Intel
(Win10 SAC version 1909 and above, LTSC version 1809)
(Win10 SAC version 1909 and above, LTSC version 1809)
(Win10 SAC version 1909 and above, LTSC version 1809)
Control
Samsung
(8.0" and 10.5")
(8.0" and 10.5")
(8.0" and 10.5")
Apple
(2017 model)
(2017 model)
(2017 model)
Logitech
Mic & Speaker
Polycom
Polycom Trio 8500
Polycom Trio 8500
Nureva
 Nureva HDL300 Nureva HDL300  

Camera
Poly
EagleEye Producer auto-framing add on (optional)
EagleEye Producer auto-framing add on (optional)
EagleEye Producer auto-framing add on (optional)
Poly EagleEye Director II
Poly EagleEye Director II
Logitech
Logitech BRIO
Windows 7 or later 
Chrome OS
1GB RAM
Logitech Pro 2
macOS 10.10 or later
Logitech Pro 2
Windows 7, 8.1, or 10
AVer
Firmware 0.0.7400.72
 
Firmware 0.0.1006.14
Firmware 0.0.1006.14
 
Firmware 0.0.7200.90
Firmware 0.0.7200.90
 
Windows 7/8/8.1/10
Google Chromebook version 29.0.1547.70, Platform 4319.79.0
Firmware 0.0.6004.14
Windows 7/8/8.1/10
Google Chromebook version 29.0.1547.70, Platform 4319.79.0
Firmware 0.0.6004.14

Mic, Speaker, and Camera
Logitech
Windows 7, Windows 8.1, or Windows 10
AVer
AVer VB130
Firmware 0.0.7300.78
  • • Windows 7/10
  • • Google Chromebook version 29.0.1547.70
  • • Android 5 or higher
  • • Firmware 0.0.0004.08
Firmware 0.0.1006.14
 
Firmware 0.0.1006.14
 
 
Firmware 0.0.7200.90
Firmware 0.0.7200.90
Mic, Speaker, Camera, and Controller
Poly
Windows 7, 8.1, 10
    

Rooms Software
RingCentral
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