Mobile

Using your mobile phone as a RingCentral Rooms controller

Last updated on August 17, 2022

Table of contents

You can use RingCentral Rooms to start, join, or control RingCentral Video meetings in a conference room. You can use an iPad, Poly TCB controller, or your personal device to control various settings:
  • View upcoming meetings
  • Join meetings with voice commands
  • Control muting and unmuting
  • Turning your video camera on and off
  • End the meeting
Note: You can control a Room with your phone without being on the same network as the Room.

Pairing your mobile phone to connect to a room

  1. Tap Video in the bottom menu bar.
  2. Tap the More icon at the upper right.
  3. Tap Control a room.
Use your phone as a controller
  1. If Bluetooth is off, tap Allow to turn it on. 
    Note: Bluetooth communication is encrypted to protect data privacy. For Rooms running on macOS Big Sur (11.x), you’ll need to grant access to RingCentral Rooms by going to Security & Privacy > Bluetooth on your device.
  2. Tap the name of the Room you’d like to access.
  3. If a pairing code is required, enter the code, then tap Pair.
Enter pairing code and tap Pair
  1. Tap Join.

    Note: Up to four devices can connect to a Room at the same time. If multiple devices are connected, only one will be able to control the Room.
You can disconnect from a room anytime by tapping Disconnect, or by minimizing the multi-tasking control panel.

Requiring a pairing code when using a personal phone to connect to a room

For additional security, you can require a pairing code for users who want to use their phones to control RingCentral Rooms. You can enable a pairing code on an iPad, an Android tablet, or a Poly controller. The pairing code for two-factor authentication will consist of six characters.

On the controller, tap Settings > General. Turn on Require pairing code for mobile control.
Require pairing code for mobile control

Viewing and joining upcoming meetings

When using your mobile phone to control RingCentral Rooms, you can view all available RingCentral Rooms and RingCentral Video meetings for the day. All calendar events, including those without meeting invitations, will appear on the host and the controller.
  1. Tap Video in the bottom menu bar.
  2. Tap the More icon at the upper right.
  3. Tap Control a room.
  4. Tap the name of the Room you’d like to access.
  5. Tap Join to connect to a meeting up to five minutes before it starts.
Idle room
  1. Choose how you’d like to join the meeting, then tap Join. You can join with a meeting ID or your Personal meeting ID.
Join by meeting ID

Joining third-party SIP meetings

You can directly join Zoom, Webex, or other SIP meetings using your personal controller.
  1. Tap Video in the bottom menu bar.
  2. Next to Join, tap the More icon for the meeting you’d like to join.
Tap the More icon
  1. Tap Join from room.
Tap Join from Room
  1. Select the name of the Room you’d like to join from.
  2. Tap Join.

Starting an instant meeting

If a Room is idle, you can use your mobile phone to start an instant RingCentral Rooms meeting.
  1. Tap Video in the bottom menu bar.
  2. Tap the More icon at the upper right.
  3. Tap Control a room.
  4. Tap the name of the Room you’d like to access.
  5. Tap Meet now.

Controlling a room

If a Room is being used for a meeting, you can use your mobile phone to mute and unmute audio, turn video on and off, adjust speaker volume, and leave the meeting.
Control room after pairing
Note: When you tap the back button without disconnecting from the Room, you won’t be able to join the meeting using Rooms in the RingCentral mobile app.
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