Managing messaging notifications in the Admin Portal
====================================================
Admins and users can set up email and text notifications for when a new voicemail, fax, missed call, or text message has been received. If your account has the [AI Assistant](https://support.ringcentral.com/article-v2/Intro-to-the-RingCentral-AI-Assistant.html?brand=RingCentral&product=RingEX&language=en_US "") turned on, you can also set up email notifications to receive automatically generated call notes. Messaging notifications can be sent to multiple recipients at once.
Accessing notification settings
-------------------------------
You can manage your own notifications or [update them for another user](#managing-another-user-notifications "") if you're an admin.
### Managing your own notifications
* Sign in to the [
Admin Portal
](https://service.ringcentral.com "").
* At the top right, select **My Extension** from the dropdown.
* Click the **Settings** tab.
* In the left panel, click **Notifications**.
* Click **Messaging Notifications**.
* Select [*Default recipients*](#default-recipients-notifications "") or [*Custom recipients*](#custom-recipients-notifications "") from the dropdown.
### Managing another user's notifications
* Sign in to the [
Admin Portal
](https://service.ringcentral.com "").
* At the top right, select**Admin Portal**from the dropdown.
* Click the **Users** tab.
* Select a user from the **Users with extensions** list.
* Click the **Notifications** tab.
* Click **Messaging Notifications**.
* Select [*Default recipients*](#default-recipients-notifications "") or [*Custom recipients*](#custom-recipients-notifications "") from the dropdown.
Managing the Default recipients notifications settings
------------------------------------------------------
Use **Default recipients** to send all notifications to the same set of email addresses or phone numbers across all features.
* Check the boxes to specify the types of notifications you want to receive.
* Under **Send email notifications** to:
* Enter the email addresses under **Specified Emails**, separated by commas.
* Under **Send SMS notifications** to:
* Enter the phone number, then click **Add**.
* In the confirmation popup, click **I Agree**.
* Repeat this process to add more phone numbers.
* To delete a number, click **Delete** in the **Actions** column.
* Click **Save** .
Managing the Custom recipients notifications settings
-----------------------------------------------------
The **Custom recipients** settings let you send notifications for each feature to a different email address or phone number.
* Check the boxes to specify the types of notifications you want to receive.
* Click **Edit recipients** for each notification type you've selected.
* In the **Notifications** popup for **Voicemail Messages** and **Received Faxes** , you can check:
* **Include attachment with email**: Attach the MP3 voicemail audio file and/or the fax in PDF format.
* **Mark message as read once emailed**: Voicemails and/or faxes will automatically be marked as read in your call history.
* For email notifications:
* Enter the email addresses under **Send notifications to**, separated by commas.
* For text message notifications:
* Enter the phone number, then click **Add**.
* Click **I Agree** to confirm your consent.
* If you want to customize a different set of email addresses or phone numbers across features, uncheck the box and enter the new contact information. Based on your**Voicemail Messages** settings, you can select one one of these options:
* *Use same email address as for voicemail*
* *Use same text address as for voicemail*
* *Use same email and text address as for voicemail*
* Click **Done**.
* Click **Save**.
**Additional resources**
[Updating the email address in your
RingCentral
account](https://support.ringcentral.com/article-v2/How-to-Update-User-Own-Email-Address.html?brand=RC_US&product=RingEX&language=en_US "")
[Setting message notification preferences](https://support.ringcentral.com/article-v2/Setting-message-notification-preferences-in-the-RingCentral-app.html?brand=RingCentral&product=RingEX&language=en_US "")
[Managing notifications and sounds](https://support.ringcentral.com/article-v2/Managing-notifications-and-sounds-in-the-RingCentral-app.html?brand=RingCentral&product=RingEX&language=en_US&pills-nav=desktop_%26_web "")