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System requirements | RingCentral Meetings Rooms

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Note: The RingCentral Meetings desktop and mobile app will be retired soon. Get the new RingCentral app for the latest features. To learn more about transitioning to the RingCentral app, visit this page.
 
You need to have a RingEX subscription with RingCentral Meetings and RingCentral Meetings Rooms License to set up RingCentral Meetings Rooms. RingCentral Meetings Rooms works with off-the-shelf hardware. Please make sure all hardware is fully connected and working before installing the RingCentral Meetings Rooms app.
 
RingCentral does NOT cover support on any hardware that is used for RingCentral Meetings Rooms configuration. Please contact the manufacturers for direct hardware support.

1. Minimum setup requirements

1.1 Computer

  • MAC OSX (10.10 or higher) / Windows 7 or higher (Windows 10 is recommended
  • RingCentral Meetings Rooms application (download here)

1.2 Conference room hardware

  • TV or computer monitor
  • Camera (USB connecter
  • Microphone
  • Speaker or speaker system
  • Appropriate internet connection / network coverage
  • Appropriate wiring for connected devices. Wiring for audio should be less than 100 feet as audio signals typically cannot travel beyond this distance
Ensure that the camera, microphone, and speakers device drivers are updated and installed. Each hardware should be set as the default device for the computer to use.

1.3 Meetings room controller

  • iPad or Android as the controller
  • iOS 9 or higher (11+ recommended) / Android 7 (Nougat) or higher
  • 7.5" screen size or larger
  • RingCentral Meetings Rooms Controller app downloaded from the Apple App Store or Google Play Store

2. Recommended setup requirements

2.1 Operating System

  • Mac OS X with Mac OS 10.10 and higher
  • Windows 7 and higher

2.2 Verified hardware

2.2.1 General

  • Mac OS or Windows computer with:
    • 2.5 GHz Dual-Core Intel Core i5 and higher desktop CPU (single screen)
    • 2.8 GHz Quad-Core Intel Core i7 and higher desktop CPU (dual or triple screen)
  • Dual bank RAM for better performance

2.2.2 MAC

  • Mac mini (single screen)
    • 3.6GHz quad‑core 8th‑generation Intel Core i3
    • 8GB 2666MHz DDR4
  • Mac mini (dual or triple screen)
    • 3.2GHz 6‑core 8th‑generation Intel Core i7
    • 16GB 2666MHz DDR4
  • Mac Pro (triple screen)
    • 3.5GHz 6-core with 12MB of L3 cache
    • 16GB (4x4GB) of 1866MHz DDR3 ECC
    • Active Mini DisplayPort to HDMI Male to Female Adapter (3)

2.2.3 Windows

  • Dell Optiplex 5060 Micro (single screen)
    • Intel® Six-Core™ i5-8500T Processor
    • 8GB (2x4GB) 2666MHz DDR4 Memory
  • Dell Optiplex 5060 Micro (dual or triple screen)
    • Intel® Six-Core™ i7-8700T Processor
    • 16GB (2x8GB) 2666MHz DDR4 Memory
    • Additional Display Port (triple screen)
  • HP EliteDesk 800 G4 Mini (single screen)
    • Intel® Six-Core™ i5-8500T Processor
    • 8 GB (2x4GB) DDR4-2666 SODIMM Memory
  • HP Elite Desk 800 G4 Mini (dual or triple screen)
    • Intel® Six-Core™ i7-8700T Processor
    • 16 GB (2x8GB) DDR4-2666 SODIMM Memory
    • Additional Displayport Port (triple screen)
  • Intel NUC 8 Business Mini PC (single or dual screen)
    • Intel® Core™ i7-8705G Processor
    • 16 GB (2x8GB) DDR4-2400

2.3 Touch screen displays

  • Touch Screens: (Single Screen on Touchscreen with an i5 / i7 Win10 PC ).
  • RingCentral Meetings Rooms Controller is integrated into Touch (external controller is optional)
  • Integrated All-in-One Touch Display (TV, PC, Camera, Speaker, Mic)
    • DisplayTen D7 55" AiO Touch
  • Touch Display add i5/i7 PC module and Aver VB342 / Logitech Meetup
    • DisplayTen D5 Board (65" / 75" / 86")
    • Dell Touch Display (55" / 70" / 86")
    • Avocor F10 Touch Display (65" / 75" / 84")
  • Touch Display add i5/i7 PC module and Aver CAM340 w/ Heckler Camera Mount
    • Avocor F50 Touch Display w/ Integrated Mic/Speaker (65" / 75" / 86")
  • Small Touch Display with All-in-One system
    • All-in-one PC with Touch (HP, or Dell)
    • Microsoft Surface Pro
  • Download Meetings Rooms for PC/Touch onto Touch Screen on Win10 PC

2.4 Meetings Rooms controller

  • iPad / iPad Mini / iPad Pro
    • iOS version: 8.0 and higher
    • App: Meetings Rooms Controller App for iOS
  • Android Tablet (e.g. Samsung Galaxy Tab S4)
    • Android OS: 4.0 and above
    • Screen size: 8.0 inch and higher, 7.0 inch with limited functionality
    • CPU: ARM v6+ or x86; dual-core 1.5 GHz and above
    • App: Meetings Rooms Controller App for Android

3. Accessories

  • Heckler Design Enclosure 
  • Tryten iPad Enclosure (iPad Lock and Stand)
  • iPort iPad Mounts (iPad Launchport)
  • Heckler AV Stand (Single or Dual Screen)
  • Display2Go AV Stand
  • Kanto Mobile Cart

3.1 Optional

  • Powered / Active USB Extension cables (or equivalent)
  • USB over Cat 5 Extender

4. Recommended hardware setups

4.1 Huddle or small conference room with less than 6 people

  • Camera: Aver CAM340 or Logitech C930e
  • Speaker: TV Speaker or Samsung M360 Soundbar (for dual-screen)
  • Microphone: MXL AC404 
  • Integrated Camera/Speakerphone (Alternative): Aver VC320 or Logitech Connect

4.2 Medium conference room with less than 12 people

  • Camera: Aver CAM520 or Logitech PTZ Pro
  • Microphone/Speaker: Multiple MXL AC404 with Samsung M360 Soundbar or Revolabs UC500
  • Integrated Camera/Speakerphone (Alternative): Aver VC520 or Logitech Group

4.3 Large conference room with more than 12 people

  • Camera: Aver CAM520 or Logitech PTZ Pro or Panacast 2
  • Microphone/Speaker: Multiple MXL AC404 with Samsung M360 Soundbar or Revolabs UC1500
  • Integrated Camera/Speakerphone (Alternative): Aver VC520 or Logitech Group
  • Integrated ProAV (Alternative): DSP, Amp, Ceiling mic/speakers
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