Access, service, and grow your account from here.
Search
Contact us
Save time by chatting, available online 24/7.
Submit a case
The most direct way to match you to the right expert on your issue. Responses within 48 hours.
My next steps
0
Action required
Your credit card on file is about to expire. Update now
Great job!
You're all caught up.
Check back here to make the most of your RingCentral plan.

Are you using the latest version of RingCentral? 
Update your app now to enjoy the latest user experience, enhanced security, and optimal call quality.

Release Notes

RingCentral Desktop and Web App | March 2021

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Desktop and Web App.
version 21.1.35
Release Date: 3/29/2021
What's New
  • Scheduled Meetings in Video Tab in RingCentral Meetings
    • You can now view all your scheduled RingCentral Meetings at a glance in the video tab.
  • Video page improved design
    • Clean and welcoming video page, to let users easily take action.
  • Personal Contacts (Glip Pro/Pro+ only)
    • You can now connect your personal contacts to the RingCentral app.
  • Invite personal contacts to RingCentral (Glip Pro/Pro+ only)
    • Easily invite personal contacts to join RingCentral and they’ll get access to video and messaging for free.
  • Improvements and bug fixes
version 21.1.30
Release Date: 3/17/2021
What's New
  • Nomadic 911 (only available for US RC App desktop upon request)
    • Now supports automatic location updating for US users at pre-defined locations, either on the customer’s network or at up to 10 pre-defined off-net locations
  • Set emergency response location (US)
    • Select predefined emergency addresses provided by your company admin
  • Virtual video background (RingCentral Video)
    • Replace your background with our default beach video or a custom video of your choice.
  • Active speaker highlight (RingCentral Video) 
    • Active speakers' video tiles will now be highlighted in blue and slightly bigger.
  • Chat box improvements (RingCentral Video) 
    • Your RingCentral Video chat box will expand, making room for your longer messages.
  • Post-meeting feedback (RingCentral Video) 
    • Opt into having our Support Team reach out to you for feedback on your video meeting experience.
  • Echo warning (RingCentral Video) 
    • You will receive an echo warning when your mic and speaker devices are different.
  • Meeting name in screen header (RingCentral Video) 
    • Show meeting name instead of meeting ID in the screen header.
  • Additional region dial-in numbers (RingCentral Video) 
    • As a host, your meeting invite will now include more dial-in numbers for your country's region.
  • Meeting info icon (RingCentral Video) 
    • View your meeting details by clicking on the info icon at the bottom left-hand corner of your meeting window.
  • Improved network error message (RingCentral Video) 
    • A new connection banner will appear when you are having network connectivity issues.
  • Citrix VDI Integration and Optimization (GA) (Only available for desktop)
    • Integration of the phone in RingCentral app to support voice optimization via the Citrix-SDK. By establishing a direct channel between the client and the RingCentral Service, phone quality is optimized.
  • Schedule meeting time and date (RingCentral Video)
    • You can now schedule the time and date of your meeting directly within the app.
VERSION 21.1.25
Release Date: 3/3/2021
What's New
  • Improvements and bug fixes
Archive
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.