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Release Notes

RingCX for ServiceNow | August 2024

Stay up to date with the latest features, improvements, and bug fixes for RingCX for ServiceNow.
Version 24.3.1
Release date: August 6, 2024
Main feature
  • Provide hyperlinks for all matched records in the CRM adaptor so the agent can prompt the corresponding records in the CRM anytime

Improvement

  • Remember the agents' choices for an unlogged call/messages

Bug fixes

  • Fix some known bugs on click to dial
Archive

Current

August 2024

June 2024

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