If you currently use RingCentral Meetings, we’ll be upgrading your account to RingCentral Video.
Admin tasks
Complete the required steps so that users don’t lose their scheduled video meetings in the transition.
Before transferring to RingCentral Video
Download cloud meeting recordings
The RingCentral app is replacing the standalone RingCentral Meetings app. To make sure your users save any recorded meetings they’d like to keep, instruct them to log in to their RingCentral online account to download the desired recordings.
Note: Once the transition to RingCentral Video is complete, you will not be able to access your previous cloud meeting recordings.
Moving your users’ previously scheduled meetings to RingCentral Video
Downloading and running the Calendar Migration Tool
The Calendar Migration Tool lets admins bulk-update scheduled RingCentral Meetings to RingCentral Video invitations for all users.
Direct download links for the Calendar Migration Tool:
After your entire account has been upgraded to RingCentral Video, the admin should run the RingCentral calendar migration tool again to catch any outstanding meetings that still have RingCentral Meetings dial-in information.
Switching your video service in the RingCentral app
There is a current issue regarding clicking Launch meeting from a Chrome browser when you’ve previously check the Don’t ask me again promt. You can resolve this issue by clearing cookies and relaunching the meeting.
Getting started with RingCentral Video
Read these articles to get the most out of RingCentral Video.
There is a current issue regarding clicking Launch meeting from a Chrome browser when you’ve previously check the Don’t ask me again promt. You can resolve this issue by clearing cookies and relaunching the meeting.
Getting started with RingCentral Video
Read these articles to get the most out of RingCentral Video.