Desktop & web

Connect a team with a video meeting

Last updated on November 22, 2022

Table of contents

Introduction to the RingCentral app

RingCentral App: Using Team Connect

The RingCentral desktop and web app lets you use video to connect with the members of your teams. When you create a new team or connect an existing team, you can message participants and stay in touch before, during, and after the video meeting.

Connect meeting with new team

  1. In the left navigation bar of the RingCentral desktop or web app, click Video.
  2. To the right of any meeting listing, click the three-dot More icon.
On a scheduled RCV meeting click Connect
  1.   In the dropdown, select Connect team > Create new team.
Create team using Connect team button.
  1. In the Create team window, adjust the following settings:
  • Team nameUse the automatically generated name or create a new name. 
  • Members: All invitees are listed automatically. You can enter other users’ email addresses to add them to the team.
  • Team description: Enter a short description of the team (optional).
  • Type of team: Click the dropdown to select the team’s visibility:
    • Private: Only team members can view and access.
    • Public: Anyone can search for the team, find it in the Contacts menu, or join the team without an invitation.
  • Allow members to add other members: If you set your team’s visibility to Private, team members will be able to add more participants from their email addresses.
  • Allow members to post messages: Let team members post messages in the team chat. If you turn this option off, only admins will be able to post messages.
  • Allow members to @team mention:  Let users use the @team mention feature. Read more about using @mentions in the RingCentral app desktop and web.
  • Allow members to pin posts: Let users pin posts in the conversation.
  • Allow members to add apps: Let users integrate apps with the conversation. Learn more about RingCentral app integrations.
Create a team window
  1. Click Create.
When a team is created from the scheduled meeting link, the Connect button will change to Message.

Connect meeting with existing team

  1. In the left navigation bar of the RingCentral desktop or web app, click Video.
  2. To the right of any meeting listing, click the three-dot More icon.
  3. In the dropdown, select Connect team > Use existing team.
Select Use existing team from Connect
  1. Select the team that you want to connect to the scheduled meeting.
Select team to connect with (meeting name) window
You’ll be redirected to the selected team in the Messages section. You’ll also see the confirmation message Meeting connected with team.
View of the 'Save' and 'Cancel' buttons in a configuration page
When a team is associated with the scheduled meeting link, the Connect button will change to Message.

Send a message to team members

  1. Open the RingCentral app on your desktop or in a web browser.
  2. Click on Video in the left side of the app menu.
  3. Click on the three vertical dots on the right for the More menu.
  4. Click on Message team: [team name]. The team conversation will open.
View of the 'Save' and 'Cancel' buttons in a configuration page
You can send a message, read other messages, pin posts, integrate apps, and other options as available in the team conversation.
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