Intro to end-to-end encryption for RingCentral Video

Intro to end-to-end encryption for RingCentral Video
Product: RingEX

RingCentral
Video offers End-to-end encryption (E2EE) to ensure that your video meeting data is accessible only to meeting participants. End-to-end encryption is a privacy protocol that prevents third parties from accessing data when it’s transferred between devices. With E2EE, data is encrypted on the sender’s device and is decrypted only by its intended recipient.

E2EE serves three main purposes:

  • Maintaining the confidentiality of your meetings’ audio, video, screenshares, and chat.
  • Protecting the contents of your meetings, even from your internet service provider.
  • Preventing anyone from accessing your data, even if
    RingCentral
    ’s cloud servers are compromised.

Like many other online services,
RingCentral
Video uses Transport Layer Security (TLS) encryption as a first line of defense. However, TLS encryption can still leave data vulnerable to privacy breaches.
RingCentral
offers E2EE as an additional level of privacy protection for video meetings. Learn more about
RingCentral
’s data security practices.

Note: TLS encryption remains active at all times, even when E2EE is off.

Key features of end-to-end encryption in
RingCentral
Video

  • Hosts can apply extra privacy protection to any part of a meeting by turning E2EE on and off during the meeting. .
  • Only hosts can adjust E2EE settings before or during meetings. The green shield icon lets all participants know that E2EE has been turned on.

    media/image1.jpg

  • Hosts can turn on E2EE for scheduled and instant video meetings.
  • Participants can join an end-to-end encrypted meeting even if they arrive before the host.
  • Using E2EE in a
    RingCentral
    Video meeting protects the privacy of all participants, regardless of whether they join using the
    RingCentral
    desktop, web, or mobile app.
  • Anyone with a
    RingCentral
    account can join end-to-end encrypted meetings. However, only users with paid accounts can initiate and schedule end-to-end encrypted meetings.

Limitations of end-to-end encryption in
RingCentral
Video

  • Certain meeting features aren’t available when E2EE is turned on:
    • Dialing into meetings using the Public switched telephone network (PSTN)
    • Live transcription
    • Closed captioning
    • Breakout rooms
    • Notes
    • Whiteboard
  • Participants also won’t be able to join
    RingCentral
    Video meetings on devices that use the SIP/H.323 protocol, because such devices don’t support E2EE.
  • Guest users and phone participants will have to re-join after authenticating with the
    RingCentral
    app.

In this article

Key features of end-to-end encryption in RingCentral Video
Limitations of end-to-end encryption in RingCentral Video
Previous article Next article