End-to-end encryption for RingCentral Video

Last updated on March 04, 2022
End-to-End Encryption (E2EE) is a solution that protects your video conferencing content by making them accessible to participants only. End-to-end encryption is capable of:
  • Ensuring only your participants can access meeting content
  • Managing the confidentiality of audio, video, and chat during the meeting
  • Protecting your meeting contents (even from service providers)
  • Enabling and disabling the feature at any time while in a meeting
With E2EE enabled, even if our RingCentral cloud is fully compromised, the attacker won’t be able to access your data.

Overview

Enabling end-to-end encryption for meetings requires all meeting participants to join using either the RingCentral web client or the RingCentral app desktop or mobile.
 
With Dynamic End-to-end encryption (E2EE), you can enable and disable End-to-end encryption multiple times during a meeting. This allows you to encrypt certain parts of the meeting and return to a decrypted meeting at any time.
 
Enabling this setting turns off the following features:
  • PSTN and VoIP calls (dial-in and Call me/Call out)
  • Cloud recording
  • Live transcript
  • Closed captions
Any user with a RingCentral account can join E2EE meetings. However, only users who belong to paid accounts can initiate E2EE meetings. Scheduling and starting ad-hoc E2EE meetings are not available for free accounts.
 
Note: Users will not be able to join by telephone or SIP/H.323 devices, as these endpoints do not support RingCentral SDK to perform end-to-end encryption. You can turn on end-to-end encryption for both scheduled and instant meetings to mitigate risks and protect your sensitive information from SaaS vendors or any third parties.
 
© 1999-2022 RingCentral, Inc. All rights reserved.
Close X
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.