Viewing post-webinar insights and details

Last updated on September 29, 2022
Hosts can access insights and details for past webinars, and can use this data to plan and manage future webinars. An hour after your webinar ends, you will receive an email informing you that your post-webinar data is available. Click the link from your email to be redirected to your webinar’s dashboard.
  1. Go to Webinar > Past in the left navigation bar of the RingCentral app.
  2. Click on the name of the webinar whose details you’d like to view. You can also hover over the webinar’s name and click the eye icon.
The eye icon when hovering over a past webinar
  1. You can view the following information about past webinars:
    • Webinar info: Shows the webinar’s date and time, whether a prep session took place, and the start time of the main webinar.
    • Hosts & panelists: Shows the hosts, cohosts, and panelists who were invited to the webinar, and indicates whether they attended.
    • Attendees: This displays the total number of attendees. You can also download the attendees list from this card.
    • Webinar settings: Shows the security, in-session, and post-webinar settings used during the webinar session. Click the preview icon to view more details.
    • Recording: Shows whether the webinar was recorded.
      •  ◦ Click the copy icon to copy the webinar recording link.
      •  ◦ Click the download icon to download the recording as an MP4 or M4A file.
      •  ◦ Click the delete icon to delete the recording.
      •  ◦ Click the Gmail, Outlook, or Other email providers buttons to generate shareable links. Learn more about managing webinar recordings.
    • Q&A: Displays the number of questions that were not answered, waiting for follow-up, answered, answered live, and dismissed during the webinar. You can also download the Q&A transcript from this card.  
    • Polls: Displays an overview of the webinar’s Polls activity. You can view and download the Polls report from this card.
View of post-webinar insights or details
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