Canceling or deleting webinars

Last updated on March 29, 2023
You can cancel or delete a RingCentral webinar in the desktop app.
  1. In the left navigation, go to Webinar
  2. Select the webinar:
    1. Go to Upcoming to cancel a webinar.
    2. Go to Past if you want to delete past webinars.
  3. Hover over the webinar you wish to cancel or delete, then click the three-dot More icon at the far right and select Delete.
Deleting a webinar
  1. Click Delete, then click Delete in the confirmation popup window.
  2. A cancellation email will go out to the cohosts and panelists. 
    1. If you’ve invited attendees, you should cancel the webinar in your calendar app (Google or Microsoft Outlook) to notify them.
    2. If you schedule a webinar with registration and automatic emails, a webinar cancellation email will be sent to your registrants automatically.
Note: If you cancel a past webinar, this will delete the data, including recordings, attendee reports, Q&A reports, and registration reports, and you won’t be able to access them.
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