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Running a prep session in webinars

Last updated on July 18, 2022

Table of contents

All upcoming webinars begin in a prep session. If you’re the webinar host or cohost, a prep session allows you to run the event with cohosts and panelists before it starts. While in prep mode, the host, cohosts, and panelists retain their respective capabilities, such as unmuting, starting video, and screen sharing.

Running a prep session as a host

  1. Select Webinar in the left navigation bar.
  2. Hover over the name of the webinar, then click the Start button at the far right. You’ll see Prep session at the bottom right, but it will change to Go live once loaded.
Start a webinar
  1. If you’re running the prep session before the start of your webinar, you can click Go live when you’re ready to start the webinar itself, or you can click End > End for everyone once you’re done with the prep session.
    Note: If you are conducting the prep session without cohosts or panelists, the button will change to End > End webinar.
  2. Once you click Go live, you won’t be able to start the webinar again at a different time, so you should only go live if you’re sure you want to start the actual webinar.
Go live or leave the webinar

Running a prep session as a cohost

If you are a cohost of the webinar, you can run the prep session by clicking Join as cohost or the webinar link sent to your email invite.

To start a prep session from the RingCentral app, go to the Video menu, hover over the name of the webinar for which you are a cohost, and click the Join button.
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