Attendees can join a RingCentral Webinar through their mobile web browser or the RingCentral mobile app.
Panelists can only join a webinar through the RingCentral mobile app. The host/co-hosts can’t join from a mobile device at all.
Joining a webinar as an attendee via the email invitation link
Tapping the invitation link will open the RingCentral mobile app if it's installed or open the default browser if the RingCentral app is not installed. To join via the RingCentral mobile app, download the RingCentral app first before tapping the invitation link.
Open the webinar invitation email.
Tap the invitation link. If you have the RingCentral mobile app installed, the app will open on your phone. Otherwise, the webinar will open in your mobile web browser.
If you have the RingCentral mobile app, enter your name and email (if required), then tap Join.
If you’re joining from the web browser, tap Join the webinar and check Always join from browser (optional).
Joining a webinar as a panelist via the email invitation link
Tapping the invitation link will open the RingCentral mobile app if it's installed or open the default browser if the RingCentral app is not installed. To join as a panelist, you must download the RingCentral app first before tapping the invite link.
Tap the invitation link sent by the host via email or tap the Join as panelist button.
Enter your name and email, then tap Join. Tap Sign in if you have a RingCentral account.
Note: If you joined the webinar by accidentally tapping on the attendee link, you would be prompted to have the panelist invite resent to you or continue joining as an attendee. Select Resend panelist invite to get a new email with the invitation to join as a panelist. Use the webinar panelist invite link to join.
Joining a webinar via the RingCentral mobile app
You must first download the RingCentral app. After installing, you can sign in to your RingCentral account or create a free account if you don’t have one.
There are multiple ways to join a webinar via the RingCentral app. When signed in, you can go to the Video menu to select from your meetings list, or you can tap Join meeting on the RingCentral app’s sign in screen and paste the webinar invite link.
Joining from the list of meetings in the Video menu
Open the RingCentral mobile app.
Tap the Video button from the bottom menu.
If your calendar isn’t synced yet, tap Select and choose a calendar to view your events.
Tap Join to join the webinar.
Joining by via the email invitation link
Open the email invite and tap the webinar link.
If you are signed in to the app, you will directly join the webinar.
If you are not signed in, enter your email address.
Tap Join.
Note: If you are joining as a panelist, toggle to configure additional meeting settings, then tap Join.
Don’t connect to audio: Turn off to choose how to join audio: Use internet audio, Dial in,Call me, or Continue without audio.
Turn off my video: Turn on to join without your video.