Access, service, and grow your account from here.
Search
Contact us
Save time by chatting, available online 24/7.
Submit a case
The most direct way to match you to the right expert on your issue. Responses within 48 hours.
Contact us
Search resources
Submit a case
Contact us
FOR SALES
FOR SUPPORT
My next steps
0
Action required
Your credit card on file is about to expire. Update now
Great job!
You're all caught up.
Check back here to make the most of your RingCentral plan.

Are you using the latest version of RingCentral? 
Update your app now to enjoy the latest user experience, enhanced security, and optimal call quality.

Release Notes > Outlook
Release Notes

RingCentral for Outlook

Stay up to date with the latest features, improvements, and bug fixes for RingCentral for Outlook.
Version 23.2.20
Release Date: 5/19/2023
What's New
  • 10-digit dialing support in Canada
  • Call and Text to 988 support in Canada
  • Change the country name from “Turkey” to “Türkiye”
Version 22.3.20 (All Brands)
Release Date: August 2022
What's New
  • Supports premium numbers in meeting invites, if purchased. 
  • Supports Enterprise Dial plan and Smart dial plan routing.
Improvements
  • Updated to using the latest RingCentral Video API’s for adding new meetings to Outlook calendar invites.
  • Updated the default timezone
Bug Fixes
  • Fixed an issue when a contact’s avatar was mismatched during incoming calls 
Version 22.2.20 (RC, BT, TELUS, Avaya, AT&T)
Release Date: 23 May 2022
What's New
  • Supports Personal Meeting ID for RingCentral Video meetings
  • Supports end-to-end encryption and waiting rooms for meetings
  • Supports scheduling on behalf of feature from within a calendar invite.
Bug Fixes
  • Fixed issues related to Presence
Version 22.1.30 (All Brands)
Release Date: 7 April 2022
What's New
  • RCV User - Embedded meeting settings page under “New Appointment” 
  • RCV User - Allow users to update their meeting settings after scheduling
Bug Fixes
  • Fixed some time zone issue
  • Fixed an issue that time won't remain the same once we change the date
Version 21.3.30 (All Brands)
Release Date: 28/09/2021
What's New
  • Schedule meetings on behalf of a user that has assigned you the calendar privilege
VERSION 21.2.10
Release Date: 7 May 2021
What's New
  • Use the RingCentral App as a calling endpoint while working in Outlook.
VERSION 2.1.4
Release Date: 9 May 2020
What's New
  • Add RingCentral Video meeting password for a scheduled meeting
  • Disable 'Join before host' feature 
VERSION 2.1.3
Release Date: 1 April 2020
Bug Fixes
  • Fix the issue where meetings expired after 24 hours.
  • Fix RingCentral Meetings dial-in number format
VERSION 2.1.1
Release Date: 10 February 2020
Bug Fixes
  • Fix issues to launch RingCentral for Outlook from RingCentral Phone app
VERSION 2.1.0
Release Date: 18 October 2019
What's New
  • Ability to Schedule RingCentral Video Meeting in Outlook
  • Schedule RingCentral Video Meeting with Outlook Calendar
Improvements
  • Remove version number in What's New page
VERSION 2.0.54
Release Date: 10 July 2019
What's New
  • Controllable update strategy management
Improvements
  • Improved update notification context interface
  • Improved performance
Bug Fixes
  • In some Windows and Outlook versions, multiple Outlook icons were displayed in the taskbar after RingCentral for Outlook was first installed. This has now been fixed.
  • In some instances, the RingCentral for Outlook framework would show up blank when initiated. This has now been fixed.
  • Conference global dial-in link error in invitation has been fixed.
VERSION 2.0.53
Release Date: 29 May 2019
What's New
  • Emergency numbers (911) are now supported in the US
VERSION 2.0.52
Release Date: 25 April 2019
What's New
  • Support latest AT&T domain
Bug Fixes
  • The RingCentral icon would replace the Microsoft Outlook Icon in the Windows App Dock. This is now fixed.
VERSION 2.0.0
Release Date: 12 April 2019
What's New
  • Click to Dial and Click to SMS a phone number within contact cards.
  • New call controls including call transfer and call flip.
  • Call status bar shows call duration.
  • Select and right-click to call or SMS a contact/phone number from your email message. It auto-populates the name and suggests the matching name and phone numbers from the directory.
  • Play voicemail messages inside the app.
  • Download fax messages.
  • Filter directory contacts.
  • View contact cards from within the text message log.
  • Sends desktop notifications for incoming calls.
  • Multi-way calling for up to 10 participants
Improvements
  • Create and invite contacts to join conference calls from inside the app.
  • Create and invite contacts to join video meetings from inside the app.
  • New, improved, and intuitive user interface.
  • Supports 32/64 bit Windows/Outlook in one installation package.
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.