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Release Notes > Highlights > August 2019
Release Notes

August 2019 Release Highlights

RingCentral App for mobile
  • Custom ringtones for notifications
    • Users can now customize mobile ringtones for notifications including direct messages, @mentions, team messages, missed calls, and more.
  • Paging
    • Users can now make one-way live announcements to a group from their mobile app.
  • Park location
    • Users can now place a call on hold and let another employee retrieve it from another RingCentral device.
  • 2-leg RingOut
    • Users can leverage non-RingCentral minutes through the RingCentral app to dial outbound calls.
  • SMS caller ID selection
    • Users will be able to select their caller IDs for SMS on mobile, in addition to outbound calls. 
  • Updated Navigation
    • Previously located in dedicated tabs, Text, and Fax will now be part of the Phone tab within the mobile app. In addition, users will be able to easily look up existing contacts and call them directly from the Phone tab.
  • Call to any extension
    • Users will be able to make outbound calls to extensions that aren’t listed in the company directly (e.g. call queues and IVRs).
  • Click to silent incoming calls
    • Similar to iOS, Android users will now be able to click any physical button to mute incoming calls. 
  • Updated app version number
    • To better align with our quarterly release, our mobile app version number will be updated to follow the year.quarter.release format. Starting with the next release, 6.6 release will be renamed to 19.3.10.
  • Support for iOS 13 and Android Q
    • Ensures the RingCentral app is compatible with the latest mobile operating systems
  • Unread message filter
    • Users can now filter messages within the Message tab (formerly Glip tab) to only show unread messages.
  • Improved Android navigation
    • Users can now access key functionalities directly from the new tab bar – Message / Call / Meet / Contact.
RingCentral App for desktop
  • New desktop navigation
    • The new desktop navigation will make it easier for users to access key features in the app, including messaging, calling, and video meetings.
  • Calendar integrations (Office365 and Google)
    • Users will be able to easily view and join upcoming meetings or schedule new meetings directly into O365 and Google Calendars right from the RingCentral app.*
  • Calendar presence
    • The new calendar presence will reflect a user’s presence status as ‘busy’ (shown as a red dot next to your profile) when they have meetings scheduled on their calendar.*
  • Embedded Meetings
    • The RingCentral Meetings experience will be integrated directly into the RingCentral App for desktop. The update comes with a new Meetings tab that lets users start, schedule, and join meetings from one place.*
  • Outbound caller ID
    • In addition to selecting outbound ID for phone calls, users will be able to select default outbound ID for text and faxes.
RingCentral Meetings 
  • Linux support
    • Linux support for RingCentral Meetings will allow customers to use the RingCentral Meetings app on Linux. 
  • Cloud Recording
    • The Cloud Recording feature will enable users to record meetings to the cloud rather than to a local drive. Currently in closed beta.
RingCentral Rooms
  • Microphone testing
    • On the RingCentral Rooms Controller, users will be able to start a microphone test to check if there are any audio issues before starting a meeting. 
  • 64-bit support
    • A 64-bit version of RingCentral Rooms will be available to offer the best usability on the latest versions of Mac OS. 
  • Custom scheduling display
    • Users will now be able to upload their own images and branding to be shown on scheduling displays.
  • Meeting check-in
    • RingCentral Rooms check-in feature will help avoid confusion regarding conference room reservations. When this option is turned on, users must start the scheduled RingCentral meeting or check in to keep a room reservation.
  • Quick join third-party meetings
    • Meetings with external participants who use other meetings services such as Skype for Business, WebEx, or GoToMeeting will be able to join audio via a RingCentral Room with one click.
Admin Updates
  • Admin user activation
    • Admins will be able to configure unique email addresses for users and set up a password/PIN/SQA on their behalf. 
  • Improve account lockout
    • For admins who need to help their end-users resolve account lockout issues, this feature will help them unlock accounts without a password change. 
  • Billing page enhancements
    • The new billing pages will make it much easier to find important billing information and enables users to drill down into specific details.
  • Email sync from user details to notifications basic settings
    • This feature will automatically sync the email from User Details to the Notifications Basic Settings email box. This means that users can receive voicemails, SMS, and other notifications without an admin having to manually change the data in multiple places. 
  • Fax cover page callback number
    • This feature will enable users to customize the Phone Number (a.k.a. voice callback number) on the cover page of outbound faxes. 
  • Admin portal UI update
    • We’re excited to announce a more modern and intuitive user interface in our admin portal that will provide a better user experience and accessibility support.
  • Status site access
    • Admins will be able to access our real-time status site directly from the admin portal tool menu. In addition, admins will be able to sign any RingCentral user up for email and/or SMS notifications about service impacting issues. 
  • New templates
    • An improved layout and user experience for templates will be rolled out, and new templates will be available.
  • New phones available
    • Avaya J139, J169, J179 phones are now available, with J159, J100 Expansion Module, and B199 being added late in Q2 2020.
  • Cisco CP6821 & CP8851 phones will be available for both domestic and international users.
  • Slack
    • This release will offer the ability to make RingCentral phone calls and join RingCentral Video meetings in Slack.
  • G Suite Add On unification
    • We’ve combined the RingCentral for Google Calendar and Gmail applications into one G Suite Add-on, making it easier to access RingCentral calls, texts, and meetings in G Suite.
  • RingCentral for MS Dynamics 2.0
    • Microsoft Dynamics 365 now supports the Microsoft Channel Integration Framework which allows the use of RingCentral across all Dynamics 365 applications (Sales, Service, and more).
  • RingCentral for Canvas
    • This release offers the ability to schedule and join a RingCentral Video meeting in Canvas
  • RingCentral for Microsoft Teams
    • We’ve updated the RingCentral for Microsoft Teams integration to allow users to schedule RingCentral Video meetings and receive an auto-generated meeting password for added security within Teams.
  • Robocall blocking
    • Users will have the option to automatically block any incoming call that is labeled a “Suspected Robocall.”
  • Admin Portal Updates
    • In this release, updates will be made to the overall layout and navigation of the RingCentral Admin Portal. Updates include updated cascading menus, customizable tables, and more intuitive overall navigation.
  • RingCentral Conference Reset
    • As an added security measure, admins will be able to reset and regenerate conference host and participant codes for RingCentral audio conferences.
  • Spoofed Caller-ID Detection
    • RingCentral will soon have the ability to verify the authenticity of the Caller ID on inbound calls in order to cut down on robocalls with spoofed numbers.
  • Call Queue Select Manager from User List
    • This enhancement will allow admins to assign multiple users as the managers of a call queue. 
  • Global Ordering Enhancements
    • When ordering international numbers through the admin portal, business registrations and proof of address documents will be reused until they expire.
  • Global Office Cisco CP6821 & CP8851 Phones
    • New phones will be available for Global Office customers.
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