All RingCentral MVP customers have access to the Adoption and Usage Analytics dashboard. Access is enabled at the account level and given permission by default as super admin roles. Super Admins can then enable permissions for other roles within your organization on RingCentral’s online admin portal.
Adoption and Usage Analytics is for anyone interested in helping their organization maximize the benefits of using the RingCentral communication and collaboration product suite. IT admins have access by default. We also recommend providing access to other communication and productivity key decision-makers/drivers, such as: