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Release Notes > RingCX for Zendesk > May 2024

Release Notes

RingCX for Zendesk | May 2024

Stay up to date with the latest features, improvements, and bug fixes for RingCX for Zendesk.

Version 24.2.1 (ZD 24.2.1 - 50)

Release date: May 6, 2024

Main feature

Save AI summary to call/ digital logs

Improvement

Auto-select the new ticket when the agent clicks Create new ticket button in the Ticket dropdown