Accédez à votre compte, entretenez-le et faites-le évoluer à partir d’ici.
CA
Australie
En
Canada
En
Canada
Fr
France
Fr
Allemagne
De
Italie
It
Singapour
En
Espagne
Es
Portugal
Pt
Royaume-Uni
En
États-Unis
En
Rechercher
Communiquez avec nous
Envoyer un cas
La façon la plus rapide d'entrer en contact avec le bon spécialiste pour votre problème. Vous obtiendrez une réponse en moins de 48 h.
Communiquez avec nous
Call support
Contact sales
Rechercher des ressources
Envoyer un cas
Communiquez avec nous
Call support
Contact sales
SHORTCUTS
Sign in
Sign out
Home
>
RingCX
> Admins
RingCX Admins
Account and user management
Agent experience
Inbound routing
Outbound routing
Developer tools
Billing
Get started
Intro to RingCX Admin
Navigating the RingCX admin interface
System requirement specifications
Configuring authenticated login via Okta
Search for more
Billing
Understanding call metering
Understanding transport charges
Understanding your invoice
Understanding your billing usage report
Search for more
Account configuration
Configuring your account
Configuring international access on your account
Configuring integration settings in your account
Search for more
Admin users and permissions
Adding an admin user
Assigning roles to an admin user
Linking RingCX agents and admins to virtual extensions in RingEX
Search for more
Agent configuration
Creating an agent group
Configuring agent permissions
Configuring agent supervisor settings
Assigning an agent to an inbound queue
Search for more
Digital routing
Intro to digital routing
Creating a digital queue
Intro to digital routing dispositions
Managing routing priorities
Search for more
IVR
Configuring IVR reports
Building a basic IVR (part 1)
How do I send a form-data payload in an IVR Studio WWW node?
Search for more
Inbound call routing
Managing inbound queue group skills
Creating agent dispositions in an inbound campaign
Reviewing inbound queue call data in Analytics
Search for more
Outbound dialing
Changing the dial mode of a dial group
Configuring a lead list mapping template
Assigning a target group to a campaign
Search for more
Phone numbers
Viewing and exporting phone numbers
Uploading phone numbers in bulk
Assigning a script to a queue or campaign
Search for more
Agent scripts
Creating a script
Editing Script Studio Page elements: the basics
Capturing and tagging data in a script
Search for more
Agent tools
Creating global phone book entries
Assigning an email template to a disposition
Managing email templates
Search for more
Account settings
Assigning an audio file in RingCX
Managing call recording delivery destinations
Configuring DNIS notifications
Search for more
Dev tools
Intro to web services
Setting up replacement mapping
Embedding a CRM in the agent interface
Search for more
Close X