Joining RingCentral Video meetings with RingCentral
Room Connector

Last updated on January 21, 2022

Table of contents

You can quickly join RingCentral Video meetings by enabling One Touch Dial (OTD). OTD is a service that allows video conferencing devices to easily join meetings through calendar invitations. To learn more about enabling OTD, visit Setting up One Touch Dial.

Joining a meeting via SIP-dial

If OTD is not enabled, you will need to dial in. There are two ways to join a meeting by SIP-dialing:
  • Directly dial into the meeting using your device. 
  • Dial into the RingCentral Room Connector welcome page and then follow on-screen instructions.

Joining via direct dial

  1. Open the keypad of your device.
  2. Input the SIP join information from the meeting invite.
    1. If the invite does not have a password, dial [meetingID]@sip.rcv.com (e.g. 111333222@sip.rcv.com)
    2. If the invite has a password, dial [meetingID].[SIP password]@sip.rcv.com (e.g. 111333222.44556677@sip.rcv.com)
  3. Tap Call.
Note: RingCentral Room Connector does not support H.323. If you have configured your devices to H.323, you can still connect to RingCentral Video meetings by dialing sip: [meetingID.SIP passcode]@sip.rcv.com.

You will find SIP join information in the invite:
  • Using RingCentral Scheduler
RC-RCapp-joinviarcsched
  • Using RingCentral app or v.ringcentral.com
Joining a meeting via SIP through RC app

Joining a meeting via the welcome screen

  1. Open the keypad of your device.
  2. Dial @sip.rcv.com. You will be directed to the RingCentral Room Connector welcome screen.
RingCentral Room Connector welcome page
Note: If you’re using a Cisco unit (registered to Cisco cloud), you must include any numerical digit in the field before entering @sip.rcv.com (e.g. 1@sip.rcv.com).
  1. Follow the instructions on the screen.
    1. If the invite does not have a password, input the meeting ID and press #.
    2. If the invite has a password, after you input the meeting ID, you will be prompted to enter a password, and then tap #.
  2. You can always delete characters with * and join with #.
Note: the meeting will automatically time out in 10 minutes if you take no action after dialing @sip.rcv.com.
Click join button

Joining a meeting via OTD

You can join a meeting using OTD by tapping Join on your device. See here for a list of supported devices.
Joining a meeting via OTD
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