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Digital channels | RingCentral Engage Digital

Overview

Intro to channels

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Channel configuration

Adding and modifying channels

General channel settings

Email channel connection settings

Smart Conversation Close

Facebook Page channel connection settings

Facebook Messenger channel connection settings

X/Twitter channel settings

X/Twitter (Search) channel connection settings

Instagram channel connection settings

Instagram Messaging channel connection settings

WhatsApp channel connection settings

Creating a new WhatsApp account using the embedded signup

Engage Messaging channel connection settings

Engage Digital channel SDK connection settings

RingCentral SMS/MMS channel connection settings

Apple Business Chat channel connection settings

YouTube channel connection settings

Tapatalk channel connection settings

Viber channel connection settings

Setting up pre-chat forms in Engage Digital

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Communities

Intro to communities

Creating communities

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Messaging variables

Intro to messaging variables

Configuring messaging variables

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Messaging notification templates

Intro to messaging notification templates

Managing messaging notification templates

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