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Real-time reporting | RingCentral Engage Voice

Real-time reporting overview

Intro to Real-time reporting

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Dashboards

Creating a new Real-time reporting dashboard

Sharing a Real-time reporting dashboard

Deleting a Real-time reporting dashboard

Adding widgets in the Real-time dashboard

Configuring pre-built widgets in the Real-time dashboard

Configuring custom widgets in the Real-time dashboard

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Widget types and data

Real-time reporting widget types

Real-time reporting Inbound widget metrics

Real-time reporting Outbound widget metrics

Real-time reporting Agent widget metrics

Real-time reporting IVR widget metrics

Real-time reporting Cloud Profile widget metrics

Real-time reporting Cloud Destination widget metrics

Real-time reporting Custom widget metrics

Real-time reporting Chat widget metrics

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