Audit Trail API for RingCentral MVP: Still accepting beta testers for a new Audit Trail API. This search API allows you to try searching our audit logs between specified dates and filter by extension ID, site, or even action. Since the Audit Trail API mimics the Audit Trail functionality Administrators have in the Admin Portal, you can use the list here to see all the configuration changes available to view via the API. To register for this preview, please click here.
SMS Campaigns ApplicationBeta: RingCentral is pleased to offer SMS Campaigns Application (Beta) to our customers. This helps our customers engage with their end-users by offering an out-of-the-box app to send sms marketing campaigns or surveys. Available in US and CA, you can use this app with your standard RingCentral phone number or high volume phone number, and send up to 20,000 messages in a day, and 5,000 messages in a single campaign.
NOTE: TCR registration is a must for customers before sending SMS campaigns. Without this registration, customers will face deliverability errors and daily limits on SMS. To register your SMS numbers with TCR, please contact RingCentral Support.
Asana Add-in: Track tasks via Asana. You can receive notifications of new tasks, comment on those tasks, and even have the Asana Add-in remind you of an upcoming due date for a task. See how task applications like Asana can integrate with Team Messaging and how you can be more productive with tasks by trying out the Asana Add-in.
Google Drive and Google Forms Betas: Now in beta, the Google Drive and Google Forms Add-ins are examples of how to integrate with Google services. Learn more about creating your own Google integrations by checking out the Google Drive GitHub repository and Google Forms GitHub repository.
HubSpot Add-in: ** Ever wish you could update contacts when taking a call in RingCentral Team Messaging? Now you can! See our example of CRM integration with HubSpot and discuss contacts, companies, deals, tickets and more right from Team Messaging. When a call comes in, you’ll be notified by the HubSpot Add-in of the contact details and even have the ability to take notes and set the call outcome directly in the post. Give HubSpot Add-in a try today and see how CRMs can integrate with Team Messaging.
Zendesk Add-in: A popular integration with Zendesk has been updated to take advantage of the RingCentral add-in framework. Users of Zendesk can easily subscribe to help ticket updates using interactive adaptive cards, as well as create new help tickets all without leaving Team Messaging.
End-of-life for OAuth implicit grant: Following the security recommendations from the OAuth community, RingCentral will stop supporting the implicit grant OAuth flow designed for client-side applications in 2023. Developers should migrate their applications to using the auth code grant type with PKCE support for a more secure authorization flow.