Built on the open source Adaptive Card Framework, RingCentral Add-ins provides developers with a new way to automate workflows and embed rich, interactive applications directly inside RingCentral team messaging. RingCentral Add-ins is currently a closed beta. Fill out this form to request access for the closed beta. Want to get started building your own Add-in app? Start with this Add-in JS Framework to begin posting Adaptive Cards to RingCentral team messaging.
The Call Performance API is our first API in our new Analytics API product line, providing developers access to granular call related data for analytics purposes. Two primary metrics summarized and accessible through this API are around aggregation of number of calls and amount of time spent that can be further broken down for detailed analysis. The Call Performance API is now available in closed beta. Fill out this form to request access for the closed beta.
Audit Trail API (preview)
A new search API for configuration changes and authentication success/failures. This search API allows you to try out searching our audit logs between specified dates, filter by extension ID, site, or even action. To register for this preview, please click here.
Instead of reading messages from the message store and parsing message by message to detect message statuses, you can now easily read aggregated message statuses from the entire message store using the statuses API. You can specify the query parameters such as a batch id, time range, message direction or phone numbers to read the status of messages that satisfy the filtering conditions.
Now you can list all batches from the message store with essential information such as the batch id, the batch status, and the cost of a batch etc. You can specify the query parameters such as time range, the ‘from’ phone number, and the batch status to limit the data in the response.
E911 Location APIs for Ray Baum Act
A new set of APIs will become available for developers to create location profiles and then choose a location from the list of location profiles for the user’s current location. Currently, users can only select the current location or manually enter a new location. In future releases, additional APIs will be added to detecting when to change the location.