Desktop & web

Intro to the recover from network disconnection
feature in RingCentral Rooms

Last updated on November 24, 2021

Table of contents

RingCentral Rooms provides a seamless way of ensuring connectivity even when the network encounters problems. See what happens in both scenarios below.

Network loses connectivity when out of a meeting

When the host or controller loses connection, there will be:
  • An error notification on the other endpoint (host or controller)
  • An automatic pairing between the host and controller devices, once disconnected endpoint regains network connectivity
Network loses connectivity when out of a meeting

Network loses connectivity during a meeting

When the controller loses network connectivity, the host continues to stay in the meeting.
 
When the host loses network connectivity, the Room leaves the meeting.
Network loses connectivity during a meeting
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