Verified devices for RingCentral Room Connector
Last updated on December 20, 2021
RingCentral Room Connector allows third-party SIP-based hardware to join RingCentral Video meetings.
Polycom
Device
|
RingCentral-verified
|
Customer or partner self-reported
|
HDX 6000
|
✔
|
|
HDX 8000
|
✔ | |
Trio 8800 Collaboration Kit
|
✔
|
|
RealPresence 500
|
✔
|
|
RealPresence 700
|
✔ | |
Poly X50
|
✔
|
✔ |
Poly X30
|
✔ | ✔ |
| Poly X70 | ✔ | |
G7500
|
✔ |
To learn more about the configuration of your Polycom devices, visit Configurations and settings for devices for RingCentral Room Connector.
Cisco
Device
|
RingCentral-verified
|
Customer or partner self-reported
|
DX80
|
✔
|
|
Cisco Room 55
|
✔
|
|
Room Kit Mini
|
✔
|
|
Cisco Board 55S
|
✔
|
To learn more about the configuration of your Cisco devices, visit Configurations and settings for devices for RingCentral Room Connector.
Lifesize
Device
|
RingCentral-verified
|
Customer or partner self-reported
|
LifeSize Icon 220
|
✔
|
|
LifeSize Icon 300
|
✔
|
|
LifeSize Icon 400
|
✔
|
|
LifeSize Icon 450
|
✔
|
|
LifeSize Icon 500
|
✔
|
|
LifeSize Icon 600
|
✔
|
|
LifeSize Icon 700
|
✔
|
|
LifeSize Icon 800
|
✔
|
Recommended software version
- LS_RM3_3.4.6 (3340)
Deployment configuration
- Stand-alone SIP endpoint.
- The devices need to be unregistered from the Lifesize cloud for the device to work. Lifesize and RingCentral are working diligently on troubleshooting the issues.
Note: If you do not find your device on this list, it does not mean the device is not supported. It means we have not verified this device in our testing or customers/partners have not provided information on whether this device works with RingCentral Room Connector. Please continue to try your device with RingCentral Room Connector and let us know your feedback.
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