Desktop & web

Configuring the audio settings in RingCentral Rooms

Last updated on November 24, 2021

Table of contents

Introduction to the RingCentral app

RingCentral Rooms: Testing Audio Devices

You can access and configure the audio settings of RingCentral Rooms from your controller device. RingCentral Rooms supports cross-platform peripheral devices. 

Enabling or disabling software audio processing

  1. Open the RingCentral Rooms controller app.
  2. Go to Settings > Audio.
  3. Enable or disable the Software audio processing toggle switch. This option is disabled by default.
Enable or disable Software audio processing
Note: In order to get better audio quality and to reduce echo, adjust this feature accordingly following the conditions below:
  • Disable it if the speaker(s) and mic have hardware audio processing.
  • Enable it if the speaker(s) and mic do not have hardware audio processing.

Selecting or changing a device

You can change the audio input and output device when the room is idle or even during a meeting.
  1. Go to Settings > Audio.
  2. Tap the device name and select the other devices available.
Your specified device will become the preferred device. If it’s disconnected by accident, RingCentral Rooms will automatically switch to the next available system default device or display an error message.
Microphone and speaker are connected

Adjusting your volume

Move the slider to adjust the volume for the microphone and speaker. After the device volumes are all set, you can run some basic audio tests.
  • Microphone: Speak into the microphone and ensure that the Level bar reaches the volume setting.
  • Speaker: Click Play test sound and verify that the sound is played from the intended speaker device.
Play test sound
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