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Welcome to MyRingCentral
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Welcome to MyRingCentral
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Update your app now to enjoy the latest user experience, enhanced security, and optimal call quality.

Release Notes

RingSense for Sales | December 2023

Stay up to date with the latest features, improvements, and bug fixes for RingSense for Sales.
December 2023
Release Date: December 2023
  • UI Changes on ringsense.ringcentral.com 
    • Aligned RingSense UI to familiar UI of RingCentral RingEX 
  • Auto Scorecards and Trackers Creation
    • Enable automatic creation of scorecards and trackers based on specified industry to improve RingSense onboarding experience.
  • Data Redaction Support
    • Redaction of sensitive data from transcript based on admin defined types of sensitive data to redact 
  • Custom Vocabulary Support
    • Support definition of custom terms and acronyms for account to improve transcription quality
  • Minor Improvements to Filters for Calls
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