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Release Notes > RingSense > December 2023

Release Notes

RingSense | December 2023

Stay up to date with the latest features, improvements, and bug fixes for RingSense.

December 2023

Release date: December 2023
  • UI Changes on ringsense.ringcentral.com: Aligned RingSense UI to familiar UI of RingCentral RingEX 
  • Auto Scorecards and Trackers Creation: Enable automatic creation of scorecards and trackers based on specified industry to improve RingSense onboarding experience.
  • Data Redaction Support: Redaction of sensitive data from transcript based on admin defined types of sensitive data to redact 
  • Custom Vocabulary Support: Support definition of custom terms and acronyms for account to improve transcription quality
  • Minor Improvements to Filters for Calls
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