Desktop & web

Assigning licenses in the RingCentral app desktop
and web | RingCentral app

Who can use this feature?

Admins only. This is only for small and medium business (SMB) customers. Not sure which customer you are? Click here to learn more.

RingCentral Office and Glip plans

As an admin, you are automatically assigned the first paid license in the Office account. You can edit your information to change to a free account. If you want to add more licenses to your account, see Add Licenses in your RingCentral Account.

If you have added additional licenses, you can assign them to new or existing users in the RingCentral app. You can also assign licenses when adding users. You can do this during the setup process after account activation or by going to the left-hand navigation bar.

License types

This article provides information on how to add Office, Video Pro, and Video Pro+ users to an SMB account. If you’re looking to add users in RingCentral MVP, see Assigning RingCentral Video Pro and Pro+ licenses to users in RingCentral MVP. These are the licenses that RingCentral offers to SMB customers:

Office: Allows Messaging, Video, and Phone access.
Video Pro: Allows Messaging and limited Phone access.
Video Pro+: Allows for Message, Video, and limited Phone access.

Assigning licenses

If you are an admin and you have a paid Video Pro+ account, you will also need to assign each individual user on your company account a Video Pro+ license when: