Access, service, and grow your account from here.
SG
Australia En
Canada En
Canada Fr
France Fr
Germany De
Italy It
Singapore En
Spain Es
Portugal Pt
United Kingdom En
United States En
Search
Contact us
Recommended
Save time by chatting, available online 24/7.
Submit a case
The most direct way to match you to the right expert on your issue. Responses within 48 hours.
Contact us
Call support
Contact sales
Search resources
Submit a case
Contact us
My next steps
0
Action required
Your credit card on file is about to expire. Update now
Great job!
You're all caught up.
Check back here to make the most of your RingCentral plan.
Release Notes > Microsoft Dynamics 365
Release Notes

RingCentral for Microsoft Dynamics 365

Stay up to date with the latest features, improvements, and bug fixes for RingCentral for Microsoft Dynamics 365.
VERSION 2.0.2 GA
Release Date: 26 March 2020
What's New
  • Auto pop incoming call matching records in Dynamics
VERSION 2.0.1 Public Beta
Release Date: 6 December 2019
What's New
  • SMS conversation can be logged to Dynamics automatically or manually
  • Configure SMS  content logging settings
  • Attach call recording link to logs automatically
Improved from V2.0.0.1 Limited Beta
  • Introduced settings for pop up app on ringing call
VERSION 2.0.0.1 Limited Beta
Release Date: 4 November 2019
What's New
  • New interface built on Dynamics latest CIF (Channel Integration Framework), support all unify UI apps in Dynamics
  • Brand new call log handling, log calls without leaving a current view
  • Access a combined message hub for SMS, voicemail, and fax
  • Remote control for calls happens in other devices (within the same RingCentral account)
  • Auto match Dynamics entities, supporting Contacts, Accounts, Leads
  • Navigate to logged activities from the app
Download Latest
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.