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Release Notes
> Microsoft Dynamics 365
Release Notes
RingCentral for Microsoft Dynamics 365
Stay up to date with the latest features, improvements, and bug fixes for RingCentral for Microsoft Dynamics 365.
VERSION 2.0.2 GA
Release Date
: 26 March 2020
What's New
Auto pop incoming call matching records in Dynamics
VERSION 2.0.1 Public Beta
Release Date
: 6 December 2019
What's New
SMS conversation can be logged to Dynamics automatically or manually
Configure SMS content logging settings
Attach call recording link to logs automatically
Improved from V2.0.0.1 Limited Beta
Introduced settings for pop up app on ringing call
VERSION 2.0.0.1 Limited Beta
Release Date
: 4 November 2019
What's New
New interface built on Dynamics latest CIF (Channel Integration Framework), support all unify UI apps in Dynamics
Brand new call log handling, log calls without leaving a current view
Access a combined message hub for SMS, voicemail, and fax
Remote control for calls happens in other devices (within the same RingCentral account)
Auto match Dynamics entities, supporting Contacts, Accounts, Leads
Navigate to logged activities from the app
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