Upgrading to the RingCentral app
Last updated on September 26, 2022
We’re transitioning you to the latest RingCentral app to ensure that you don’t lose access to your favorite RingCentral features.
You’ll be installing and uninstalling RingCentral software to complete your transition. Contact your IT department for assistance if you don’t have admin rights to your computer.
Admin tasks
1. Add RingCentral Scheduler for Microsoft Outlook
The RingCentral Scheduler add-in lets you include RingCentral Video meeting details in your Outlook meeting invitations.
As a company Outlook admin, you can deploy the RingCentral Scheduler add-in and uninstall any existing RingCentral Outlook add-ins or plugins for all users.
There are two ways to install RingCentral Scheduler:
- By adding RingCentral Scheduler from the add-in store.
- By using an XML file from the Office 365 admin center.
If you’re not an Outlook admin, instruct each user to follow these steps:
- Uninstall the RingCentral Video or Meetings Outlook add-in (if they have it).
- Uninstall the RingCentral Meetings Outlook plug-in (if they have it).
- Install the RingCentral Scheduler Outlook add-in.
2. Uninstall the RingCentral Meetings desktop and mobile apps
The RingCentral app is replacing the standalone RingCentral Meetings desktop and mobile apps. Instruct your users to uninstall the RingCentral Meetings app on their desktops and mobile devices.
3. Download and install the RingCentral app for desktop and mobile
Installing the RingCentral app for Desktop
Get started with the RingCentral app
Read these articles to get the most out of the RingCentral app.
User tasks
1. Add RingCentral Scheduler for Microsoft Outlook
The RingCentral Scheduler add-in lets you include RingCentral Video meeting details in a user’s Outlook meeting invitation.
If your admin hasn’t added the RingCentral Scheduler add-in for you, follow these steps.
- Uninstall the RingCentral Video or Meetings Outlook add-in (if they have it).
- Uninstall the RingCentral Meetings Outlook plug-in (if they have it).
- Install the RingCentral Scheduler Outlook add-in.
2. Uninstall the RingCentral Meetings desktop and mobile app
The RingCentral app is replacing the standalone RingCentral Meetings desktop and mobile app.
3. Download and install the RingCentral app for desktop and mobile
Get started with the RingCentral app
Read these articles to get the most out of the RingCentral app.
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