Upgrading RingCentral Meetings Room Connector to
RingCentral Room Connector

Last updated on September 26, 2022

Table of contents

Once your account has been upgraded, you’ll receive the same number of RingCentral Room Connector licenses that you had for RingCentral Meetings Room Connector.

Admin tasks

1. Verify your security settings and network configuration

Your systems must comply with our network requirements.

2. Set up One-Touch Dial (Polycom customers only)

Polycom customers can use One-Touch Dial to make it easier for their users to join RingCentral Video meetings.

User tasks

If you currently have a RingCentral Meetings Room Connector, we will also be migrating you over to RingCentral Room Connector. Your company admins will perform most of the required steps for this migration, but you must also perform the required steps to ensure your meetings run as expected.

1. Move your previously scheduled meetings to RingCentral Video

To make sure you don’t lose important meetings, you’ll need to update any recurring meetings so that they include SIP join details. Rescheduling your RingCentral Video meetings will automatically include SIP join details.
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