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Joining a RingCentral webinar

Attendees and panelists have several options in the RingCentral desktop, web, and mobile app or RingCentral Rooms for joining a webinar.

Where do you want to join the webinar?

Joining from the Video menu

If your calendar is connected to the app, you can join the webinar from the Video menu.

  1. Go to
    Video
    in the navigation bar.
  2. On the
    Meetings
    page, hover over the scheduled webinar, then click Join at the far right.

Joining by entering the webinar link

  1. Go to
    Video
    in the navigation bar.
  2. Click the
    Join
    icon at the top of the
    Meetings
    window.
  3. Enter your provided webinar invitation link in the
    Join a Meeting
    popup, then click
    Join
    .

Joining from the email invitation link

  1. Open the email invitation and click the webinar link.

    • If you’re signed in to the app, you’ll join the webinar directly.
    • If you’re not signed in, enter your name and email address.

  2. Click
    Join
    . If you’re joining as a panelist, select the additional meeting settings:

    • Don’t connect to audio
      : Turn off to choose how to join audio:
      Use internet audio
      ,
      Dial in
      ,
      Call me
      , or
      Continue without audio
      .
    • Turn off my video
      : Turn on to join without your video.

Note: If you’re a panelist and joined the webinar accidentally using the attendee link, you’ll be prompted to ask the host to reinvite you. Select
Resend panelist invite
to get a new invitation email. Click on the link in the new email to join the webinar.

Joining a webinar with registration

If you registered as an attendee for a RingCentral webinar, you can join the webinar by clicking
Join webinar
or the link from the confirmation email you received.

Joining experience

If you join after the webinar starts, you’ll automatically enter it. If you join before the webinar starts, you’ll arrive in the lobby, which may show the host organization’s logos, branding, and one of the following messages.

Note: If you’re a panelist, you’ll automatically join the webinar as soon as the host starts it.

  • Please wait for the host to start the webinar
    : Panelists and attendees may see this message if the host hasn’t started the webinar. If you’re a panelist, wait for the host to start the webinar, and you’ll automatically enter.
  • Please wait for the webinar host to let you in
    : Attendees will see this message if the webinar host has started the webinar but not gone live. When the webinar goes live, you’ll automatically enter.
  • Sorry, this webinar is restricted
    : You don’t have the correct credentials or link to join the webinar.
    • If you’re an attendee joining a webinar without registration, reach out to the host to resend the join link.
    • If you’re an attendee joining a webinar with registration, go to the registration page and confirm the join link.
    • If you’re a panelist, contact the host to resend the join link.
  • Sorry, this webinar is now full
    : The webinar has reached its participant capacity, and you won’t be able to enter.
  • Sorry, this webinar is now full, but you can watch the live broadcast on YouTube
    : Click
    Watch on YouTube
    to watch the webinar’s live stream.

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