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HomeRingEX > How-to videos

Get up-and-running quickly with our how-to videos

Categories

Meet the new RingCentral

Introducing unified inbox, unified phone, compact mode, and more.

Introducing unified inbox, unified phone, compact mode, and more.

Make a call

See how to make a call using the desktop app.

See how to make a call using the desktop app.

Answer a call

Pick up an incoming call on your desktop app.

Pick up an incoming call on your desktop app.

Enhanced phone experience

Learn about the new design of phone features in the RingCentral desktop app.

Learn about the new design of phone features in the RingCentral desktop app.

Send and receive text messages

See how to send and receive text messages in the desktop app.

See how to send and receive text messages in the desktop app.

Duplicate a team

Save time by copying an existing team to create a new one with the same members.

Save time by copying an existing team to create a new one with the same members.

Customize tabs

Learn how to customize your tabs in the left nav for faster access to your most frequently used features.

Learn how to customize your tabs in the left nav for faster access to your most frequently used features.

Custom message folders

Use folders to organize your conversations in the desktop app.

Use folders to organize your conversations in the desktop app.

Sending GIFs and emojis

Learn how to send GIFs and emojis in your conversations in the desktop app.

Learn how to send GIFs and emojis in your conversations in the desktop app.

Making a conversation a favorite

Prioritize your conversations by moving them to the top of your list in the Favorites section.

Prioritize your conversations by moving them to the top of your list in the Favorites section.

Switch between accounts

Learn how to alternate between different RingCentral accounts without having to sign out and then back in again.

Learn how to alternate between different RingCentral accounts without having to sign out and then back in again.

Install RingCentral Add-ins

Install add-ins that enhance your messaging experience and help you get more work done in the RingCentral app.

Install add-ins that enhance your messaging experience and help you get more work done in the RingCentral app.

Using code snippets

Easily share bits of code, log files, or configuration files directly within your conversation stream.

Easily share bits of code, log files, or configuration files directly within your conversation stream.

Personal call handling

Set up how you handle incoming calls and how they get answered.

Set up how you handle incoming calls and how they get answered.

Call handling for admins

Use the Admin Portal to set up phone settings for users within your account.

Use the Admin Portal to set up phone settings for users within your account.

Company call handling

Customize how you want your main company number to ring.

Customize how you want your main company number to ring.

Screen your calls

You can have callers identify themselves so you can decide how to handle their call.

You can have callers identify themselves so you can decide how to handle their call.

Forward your calls

Learn how to send calls to voicemail, forward to another number, or play an announcement.

Learn how to send calls to voicemail, forward to another number, or play an announcement.

Voicemail greeting setup

See how to customize your voicemail greeting in RingCentral.

See how to customize your voicemail greeting in RingCentral.

Add a person to a call

Add someone to your call to make a conference call.

Add someone to your call to make a conference call.

Transfer a call

Send an active call to someone else.

Send an active call to someone else.

Automatic call recording

Record calls from start to finish by turning on automatic call recording.

Record calls from start to finish by turning on automatic call recording.

Launch apps or websites for incoming calls

See how to automatically open an app or website when you receive or answer calls.

See how to automatically open an app or website when you receive or answer calls.

Active call management

Mute, record, transfer, and park active calls on the desktop app.

Mute, record, transfer, and park active calls on the desktop app.

Send a fax

Use the desktop app to customize and send your fax.

Use the desktop app to customize and send your fax.

Receive & print a fax

View, print, and download received faxes on the desktop app.

View, print, and download received faxes on the desktop app.

Add video to a phone call

Make a call more collaborative by turning on video for any phone call.

Make a call more collaborative by turning on video for any phone call.

Video attendee controls

Learn about the controls available for video meeting attendees on the desktop app.

Learn about the controls available for video meeting attendees on the desktop app.

Schedule a meeting in the app

Schedule a video meeting from the RingCentral app.

Schedule a video meeting from the RingCentral app.

Schedule a meeting in Outlook

Use the RingCentral Scheduler to include a meeting link in your calendar invite.

Use the RingCentral Scheduler to include a meeting link in your calendar invite.

Schedule a meeting in Google Calendar

Use our RingCentral Add-on to include a meeting link in your calendar invite.

Use our RingCentral Add-on to include a meeting link in your calendar invite.

Join a meeting

See how to join a scheduled video meeting.

See how to join a scheduled video meeting.

Optimize your video settings

Adjust the way you appear on video by changing video settings and trying out various video effects.

Adjust the way you appear on video by changing video settings and trying out various video effects.

Moderator controls

See what controls are available for hosts and moderators during a video meeting in the desktop app.

See what controls are available for hosts and moderators during a video meeting in the desktop app.

Meeting insights

Access AI-generated summaries and highlights for your video meeting recordings on the desktop app.

Access AI-generated summaries and highlights for your video meeting recordings on the desktop app.

Breakout rooms

Learn how to create and manage Breakout rooms in the RingCentral desktop app and web.

Learn how to create and manage Breakout rooms in the RingCentral desktop app and web.

Remote desktop control

Learn how to control a computer remotely in the RingCentral desktop and web app.

Learn how to control a computer remotely in the RingCentral desktop and web app.

Switch meeting device

Seamlessly switch a meeting from the desktop to your mobile device and back again.

Seamlessly switch a meeting from the desktop to your mobile device and back again.

Presentation mode

Keep participants engaged by including your video alongside your presentation or shared content.

Keep participants engaged by including your video alongside your presentation or shared content.

Collaborative meeting notes

Capture, edit, and share notes with participants during and after video meetings.

Capture, edit, and share notes with participants during and after video meetings.

Introduction to RingCentral Webinar

Create, schedule and set up a webinar in the desktop app.

Create, schedule and set up a webinar in the desktop app.

Send and receive RingCentral messages

Learn how to send and receive messages in the RingCentral desktop app.

Learn how to send and receive messages in the RingCentral desktop app.

Use @mentions

Learn how to tag coworkers in messages using @mentions.

Learn how to tag coworkers in messages using @mentions.

Mute a conversation

Silence notifications for a conversation to help you prioritize what is most important.

Silence notifications for a conversation to help you prioritize what is most important.

Pop out a conversation

How to open conversations in separate windows for easier multitasking.

How to open conversations in separate windows for easier multitasking.

Message reminders

Use reminders to keep up with messages or tasks in the app.

Use reminders to keep up with messages or tasks in the app.

Attach files from cloud storage

Attach files to your messages from popular cloud storage services on the RingCentral desktop app.

Attach files to your messages from popular cloud storage services on the RingCentral desktop app.

Manage tasks

Learn how to organize your work by creating and managing tasks.

Learn how to organize your work by creating and managing tasks.

Using whiteboards

Collaborate using whiteboard tools in a video meeting.

Collaborate using whiteboard tools in a video meeting.

Virtual backgrounds

Remove distractions from your background and personalize your meetings.

Remove distractions from your background and personalize your meetings.

Improve your meeting audio

Adjust your audio settings and improve your audio with background noise reduction.

Adjust your audio settings and improve your audio with background noise reduction.

Using the heads-up display

Learn how to use the Heads-up display (HUD) in the RingCentral desktop and web app.

Learn how to use the Heads-up display (HUD) in the RingCentral desktop and web app.

Update your desktop app

See how to update the RingCentral desktop app when you're prompted.

See how to update the RingCentral desktop app when you're prompted.

Search in the Admin portal

Learn how to search pages, settings, and support articles in the Admin portal.

Learn how to search pages, settings, and support articles in the Admin portal.

Webinars for marketing events

Learn how to set up webinar registration forms to collect valuable leads.

Learn how to set up webinar registration forms to collect valuable leads.

Super Admin controls for team messaging

Learn how to manage your company's team messaging settings.

Learn how to manage your company's team messaging settings.

Intro to business analytics

Get custom reporting and insights on historical performance metrics.

Get custom reporting and insights on historical performance metrics.

Business analytics dashboards

Learn how to set up and manage your dashboards to unlock their full potential.

Learn how to set up and manage your dashboards to unlock their full potential.

Share business analytics reports

Get real-time insights with dashboards and share reports using subscriptions.

Get real-time insights with dashboards and share reports using subscriptions.

Meet the new RingCentral

Introducing unified inbox, unified phone, customization, and more.

Introducing unified inbox, unified phone, customization, and more.

Make a call

See how to make a call using the mobile app.

See how to make a call using the mobile app.

Answer a call

Pick up an incoming call on your mobile app.

Pick up an incoming call on your mobile app.

Send and receive text messages

See how to send and receive text messages in the mobile app.

See how to send and receive text messages in the mobile app.

Duplicate a team

Save time by copying an existing team to create a new one with the same members.

Save time by copying an existing team to create a new one with the same members.

Customize tabs

Learn how to customize your tabs in the left nav for faster access to your most frequently used features.

Learn how to customize your tabs in the left nav for faster access to your most frequently used features.

Sending GIFs

Learn how to send GIFs in your conversations in the mobile app.

Learn how to send GIFs in your conversations in the mobile app.

Making a conversation a favorite

Prioritize your conversations by moving them to the top of your list in the Favorites section.

Prioritize your conversations by moving them to the top of your list in the Favorites section.

Switch between accounts

Learn how to alternate between different RingCentral accounts without having to sign out and then back in again.

Learn how to alternate between different RingCentral accounts without having to sign out and then back in again.

Personal call handling

Set up how you handle incoming calls and how they get answered.

Set up how you handle incoming calls and how they get answered.

Company call handling

Customize how you want your main company number to ring.

Customize how you want your main company number to ring.

Forward your calls

Learn how to send calls to voicemail, forward to another number, or play an announcement.

Learn how to send calls to voicemail, forward to another number, or play an announcement.

Voicemail greeting setup

See how to customize your voicemail greeting in RingCentral.

See how to customize your voicemail greeting in RingCentral.

Add a person to a call

Add someone to your call to make a conference call.

Add someone to your call to make a conference call.

Transfer a call

Send an active call to someone else.

Send an active call to someone else.

Active call management

Mute, record, transfer, and park active calls on the mobile app.

Mute, record, transfer, and park active calls on the mobile app.

Send a fax

Use the mobile app to customize and send your fax. 

Use the mobile app to customize and send your fax. 

Receive & print a fax

View, print, and download received faxes on the mobile app.

View, print, and download received faxes on the mobile app.

Add video to a phone call

Make a call more collaborative by turning on video for any phone call.

Make a call more collaborative by turning on video for any phone call.

Video attendee controls

Learn about the controls available for video meeting attendees on the mobile app.

Learn about the controls available for video meeting attendees on the mobile app.

Schedule a meeting in the app

Schedule a video meeting from the RingCentral app.

Schedule a video meeting from the RingCentral app.

Schedule a meeting in Outlook

Use the RingCentral Scheduler to include a meeting link in your calendar invite.

Use the RingCentral Scheduler to include a meeting link in your calendar invite.

Schedule a meeting in Google Calendar

Use our RingCentral Add-on to include a meeting link in your calendar invite.

Use our RingCentral Add-on to include a meeting link in your calendar invite.

Join a meeting

See how to join a scheduled video meeting.

See how to join a scheduled video meeting.

Moderator controls

See what controls are available for hosts and moderators during a video meeting in the mobile app.

See what controls are available for hosts and moderators during a video meeting in the mobile app.

Meeting insights

Access AI-generated summaries and highlights for your video meeting recordings on the mobile app.

Access AI-generated summaries and highlights for your video meeting recordings on the mobile app.

Switch meeting device

Seamlessly switch a meeting from the desktop to your mobile device and back again.

Seamlessly switch a meeting from the desktop to your mobile device and back again.

Collaborative meeting notes

Capture, edit, and share notes with participants during and after video meetings.

Capture, edit, and share notes with participants during and after video meetings.

Send and receive RingCentral messages

Learn how to send and receive messages in the RingCentral mobile app.

Learn how to send and receive messages in the RingCentral mobile app.

Use @mentions

Learn how to tag coworkers in messages using @mentions.

Learn how to tag coworkers in messages using @mentions.

Mute a conversation

Silence notifications for a conversation to help you prioritize what is most important.

Silence notifications for a conversation to help you prioritize what is most important.

Message reminders

Use reminders to keep up with messages or tasks in the app.

Use reminders to keep up with messages or tasks in the app.

Attach files from cloud storage

Attach files to your messages from popular cloud storage services on the RingCentral mobile app.

Attach files to your messages from popular cloud storage services on the RingCentral mobile app.

Manage tasks

Learn how to organize your work by creating and managing tasks.

Learn how to organize your work by creating and managing tasks.

Using whiteboards

Collaborate using whiteboard tools in a video meeting.

Collaborate using whiteboard tools in a video meeting.

Virtual backgrounds

Collbaborate using whiteboard tools in a video meeting.

Collbaborate using whiteboard tools in a video meeting.

Improve your meeting audio

Adjust your audio settings and improve your audio with background noise reduction.

Adjust your audio settings and improve your audio with background noise reduction.

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