Access, service, and grow your account from here.
AU
Australia
En
Canada
En
Canada
Fr
France
Fr
Germany
De
Italy
It
Singapore
En
Spain
Es
Portugal
Pt
United Kingdom
En
United States
En
Search
Contact us
Recommended
Save time by chatting, available online 24/7.
Submit a case
The most direct way to match you to the right expert on your issue. Responses within 48 hours.
Contact us
FOR SALES
1 (888) 898-4591
FOR SUPPORT
1 (888) 898-4591
Search resources
Submit a case
Contact us
FOR SALES
FOR SUPPORT
MY SHORTCUTS
System status
Sign in
Sign out
Welcome to MyRingCentral
Hi, ${extension.contact.firstName}!
Account overview
Account
Support resources
Support
Analytics
Welcome to MyRingCentral
Hi, ${extension.contact.firstName}!
Release Notes
>
RingCX for Zendesk
> March 2024
Release Notes
RingCX for Zendesk | March 2024
Stay up to date with the latest features, improvements, and bug fixes for RingCX for Zendesk.
Version 24.1.2 GA (ZD 24.1.2-49)
Release date
: March 29, 2024
Main feature
Support inbound voice and manual outbound (including suggest-to-dial)
Support callback and three outbound dialers (preview, predictive, progressive)
Support inbound digital in My messages (SMS, email, web chat, Facebook, Twitter, Instagram, WhatsApp channels)
Support contact match/search/linking to existing Zendesk records
Log the ended voice and digital interactions to Zendesk as tickets
Localization for RingCX for Zendesk
Archive
Current
August 2024
July 2024
June 2024
May 2024
March 2024
Facebook
Twitter
Instagram
Tiktok
System Status
Legal
Cookie preferences
Cookie notice
Do not sell or share my personal data
Privacy Notice
Contact us
© 2022 RingCentral, Inc. All rights reserved.
Accessibility
Close X
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.