RingCentral Jira Cloud Add-in Beta

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Jira Cloud Add-in Beta.

Version 21.4.2

Release Date: Beta on 11/24/2021

What's New

This beta release is applicable for the Jira Cloud version only and supports the following features:

Jira Cloud Administrators can:
- Easy installation from within the Apps tab of the RingCentral app.
- Install the Jira Add-in to any conversation of choice.
- Select the Jira issue-related events to be posted in the RingCentral conversation.
End-users can:
- Receive real-time message notifications of Jira tickets whenever they are created or updated to a conversation of choice.
- Receive notifications in a direct, group, or team message.
- Receive key ticket information with every new message, such as ticket summary, ticket number, status, priority, assignee and, a link to the ticket.
- Add comments, change ticket status and due dates with interactive buttons available within the message notifications.
- Manage communication with co-workers and Jira ticket updates from the same conversation.
- Take their work wherever they go, receive Jira notifications on any device including desktop, mobile, or tablet.