Businesses must register their text usage by December 1, 2024, or outbound texts will be blocked.

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We're available in various channels to meet your needs. Reach out to us by live chat, community, or online support case. You can also find us on your favourite social media platforms.

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Find answers to all the most popular FAQs, or ask a question in our Community site. You can also submit feature requests to improve our products and services.

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For complex issues that need additional research or escalation but are not time-sensitive, it's best to file a support case online.

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Phone Support

If you have an urgent issue that requires detailed discussion, please feel free to speak with a live representative. All of our Support numbers can be found here.

Phone support hours

Live phone support for RingEX (2+ users) plans is available 24/7. Live phone support for RingEX (1 user) is available 5:00 a.m.–6:00 p.m. PT, Monday–Friday (excluding holidays). Non-English support available Monday-Friday 9am-6pm Central European Time (CET).